Quality Suites Jeffersonville - Louisville North

I booked through Expedia two weeks in advance. One day after booking the hotel canceled. With zero notifications. As far as Expedia new and I new the room was still booked. When I arrived my room had been canceled, from the hotels end. The desk clerk even going so far as to say she thinks someone called up to cancel. I still have not received a refund. I literally had to sleep on the street this night

Hot water was an issue. Air conditioner worked poorly. Room not clean! Left over food in refrigerator. Breakfast bar had no protein choices not even peanut butter, Choice was slim. Coffee bad!

Unclean sheets and blankets Multiple police onsite most of the night

The hotel was great and the staff was amazing. The hotel was clean and the room was perfect to meet our family needs

The hotel was decent and met our needs.

The hotel needs new carpets. The walls need paint. The water and shower were fine. They didn’t have continental breakfast

Burn holes in bedding stinks

Very limited breakfast no staff available for check out ghost town like--very eery...... property not well marked: easily seen from I-65 but not marked once exit taken room very warm upon arrival; finally cooled down with adjustment of window unit No place to hang towels in bathroom: had to hand on furniture in room parking lot minimally lighted, worried about security of vehicle this property was rated high by expedia ??????

Room was booked weeks prior and late arrival was confirmed. Arrived after midnight and a 6 hour drive to find a room with bugs crawling on the wall as soon as the door was opened and in the bathroom . When front desk was told there were bugs in the room he response was DID YOU SEE BUGSS OR DID YOU SEE A BUG

AC not working Smells like stale smoke