JAZ Mirabel Resort – All Inclusive

Dear Jaz Mirabel Team, I wanted to express my heartfelt thanks for the incredible experience we had during our recent stay at your hotel. From the moment we arrived, I was impressed by the warm and friendly welcome from your staff. Although there was a mix-up with our room, the check-in process was still smooth and efficient, and I immediately felt at ease. A special thanks to Front Office Manager Ali, who promptly resolved the issue and even offered complimentary restaurant invitations as a gesture of goodwill. The room was immaculate, well-appointed, and provided all the comforts we needed for a relaxing stay. I also wanted to highlight the exceptional service provided by one of your team members, Eslam saber, at the restaurant. He made our experience even more memorable, especially for my two boys, who felt welcomed every time they walked in. I wish we could find people like Islam on all our holidays. Thank you once again for making our stay so memorable.

Excellent resort with lots of facilities,brilliant service from the staff and safe and clean.

Great experience overall - the staff is great and the beach is the cherry on top of the whole stay!

We stayed in Jaz Mirabel Beach part,which is the best in my opinion as more going on. Loads of activities during day time- yoga ,zumba, pool activities etc.During our stay there was 1 pool party and 2 beach parties. At 9 pm were different shows in amphitheatre. On the terrace every night was life most of it if arabic style - we didn’t rate it. Spa - good spa service with a good massage selection and hammam.Massage cost 50 eur per session - billed to the room.Thai girls are the best! Service in restaurants- there is a butlers at the door in both main restaurant ,but when you walk in you have to walk around to find clean table and most of the times we even weren't offered a drink.Self service drinks only for tea/coffee and fruity water , everything else have to be ordered from the waiter.Very slow table cleaning service.A few times we sat in between 5-6 tables full of food leftovers and non of them were cleaned while we had our dinner -45 minutes - I have timed it! Service in pool cafe - weird ,as one day we sat there about 20 min waiting for a waiter and were told just to go and get food from the bar.Another day when we wanted to take a food from the bar and were rudely told by chef to go and place an order at the table.20 min wait to place an order, waiter told someone else will take a drinks order - and again we left without drinks. Food -needs improvement. If there wouldn't be a BBQ ,I would live just on salads.

Wonderful resort! Great fun for kids, and they upgraded us for free! The food was wonderful; the service was impeccable! This was the most comfortable part of our trip to Egypt!

I would highly recommend this resort to anyone looking to go to Egypt. The cleanliness was absolutely amazing. My wife has OCD so cleanliness is very important they cleaned the room 2/3 times a day folded our clothes and serviced us with any questions we had. Me as a guy food is the only thing that really matters! And the food options was great. They created a birthday cake for my wife which was amazing.

The staff were formidable, 2nd time to the resort and i would go again.

Special thanks for the staff. Especially thanks for Daha and MR Khaled they were very nice and made our stays as our home. Also I would like to thanks Azat a shisha guy, he was always available and very polite

Good place to stay with family

Very nice hotel, staff and everything there is just perfect. We enjoyed our holiday