Oasis Spa Club Dead Sea Hotel

We had a lovely time. Our room was lovely, we enjoyed the spa, the people were friendly. All in all very nice.

We had a nice time here. Its a huge property with nice spa facilities. Staff let us use the spa until we could check in and we used facilities latebin our check-out day. Rooms need modernizing and could use a thoroigh cleaning. We didnt spend much time in the room so it was fine.

We booked 2 rooms for 3 people and when we checked the double room it was not up to par. We were very unhappy and Nuriel Oscar the check- in desk helped us so much and gave us a better room, which was the one that were expecting all along. Mr. Oscar was there for us any time we had an issue with anything, big or small and made us feel as very valued guests. His professionalism is unrivaled and is the best example of what Oasis Hotel strives for in Customer Service.

Great location across the road from the beach and overall good hotel. Room was clean and cool but fairly small. Breakfast was typical buffet - good choice but hot food was not hot. Pool area was lovely but was very busy and lot of people smoking. Manager came after someone complained and everyone hid their cigarettes and lit up again as soon as she was gone. Nice outside sitting areas, bar and lobby.

Like most Dead Sea hotels they promise more than they actually deliver. Positively it’s a three minute walk to the sea and the outdoor pool was nice. On the other hand we had to park on rough ground that looks like a building site and mid afternoon they’d run out of towels. Food was ok but obviously kosher which really restricts what’s possible. To be fair though when we’ve stayed at the Dead Sea before it’s never been perfect.

Place needs to be refurbished

A

It is probably a little unfair to rate the service in this hotel without considering that most people in Israel generally seem unhappy, however I stayed at 3 other hotels around the country and this was easily the worst.

Outdated no balcony, seems like it was built long time ago. Overall OK.

We had accidently double booked at the hotel, and the hotel staff, specifically Nuriel, was incredibly helpful with trying to cancel one of the reservations, while working with us to try to lower our costs elsewhere. Much appreciated!