Hilton Seychelles Northolme Resort & Spa

The resort is nice.The people are extremely friendly the only thing that could have been better was the sea view the trees could have been trimmed more to get that view even better. Bring ear plugs the birds are really loud in the morning

Our stay was just wonderful!! Perfect for a first trip to Seychelles. Ramy Hendy especially was the most helpful employee and hotel manager we have seen.

Amazing Service, wonderful location. The sunset view from the balcony was stunning and the rooms very spacious. There is not much beach space nor too much spacw by the pool - but if you are not particularly looking for the perfect beach spot definitely a 10!

Nice sea view hotel

The service at the hotel couldn’t have been worse. Each time we dialed to get room service, the line was busy. When we did get ahold of them, they didn’t respond to the service. In room dining was extremely overpriced and terrible. The selection was also poor in the restaurants. The restaurant staff were the only nice employees. Those at the front desk and reception were not. Upon checkout, we were told to head to the “smaller” office near the next. When we arrived (walking, though we asked for a cart and one wasn’t available), we were told we had an outstanding balance and they couldn’t charge us at that desk. They requested we walk (they couldn’t reach the person with the cart) down to reception to settle the bill and take our bags with us. This is in 80+ degree weather and we had to catch a ferry so we didn’t have time. We told them to charge the card on file and left to catch our ferry. Just after we left, Anna at reception sent me threats on WhatsApp and called me to tell me that she would inform immigration and I wouldn’t be able to leave the island. She sent a barrage of messages, which I didn’t see while driving. When I responded I asked her to send me a bill via email and I would settle it. She emailed me a PDF bill with no link for payment. Hours later she finally sent a link with a notification that she has put an alert with immigration. This all was within just hours of us departing and asking them to charge the card. We were harassed. I will never return.

Wonderful staff. We got upgraded to a room with a pool and it was divine.

Any survey that "requires" a response can go stuff itself.

Expected more and needs to be refurbished Overall a decent property but I was expecting a lot more for spending $500 a night. House keeping didn't refresh the room well, shower gel missing, dental kits, sanitary kits, etc..minimum standard of expectation - you don't expect guests at 10.30pm to ask house keeping for these. The AC is old so it didn't really keep the room cool, the AC also was facing the sofa and bathroom rather then the bed. So the sofa area was cool, but when we went to sleep it was very hot and sticky- we had to remove the blanket and just sleep in a sheet. So definitely a refurbishment and up keep is needed. It was our last night of our honeymoon and Hilton or management didn't offer us anything which is terrible customer service and satisfaction. Bats at night make a lot of noise so if you're a light sleeper you aren't going to sleep well. Buggy service isn't great - we waited 15mins with our bags before we decided to walk to reception. Staff are friendly but not very attentive or proactive i.e. at both the reception and the restaurants The sunset view is lovely though - I'll give them that. But for what we paid it was definitely not worth it.

Clean, freshness, ocean breeze and spacious

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