Hotel ILUNION Aqua 4

The facility was very outdated. The beds were very hard and uncomfortable. We had 2 rooms one had the shower head that was broken and the other room window must have been cracked or broken because I heard a whistling sound all night every couple of seconds this has never happened to me so I had to record it, I couldn’t sleep until past 4 in the morning. The staff on the other hand was very nice and tried to help by switching my room. Unfortunately it’s a poor hotel so I would not recommend or stay in this hotel again. I would not rate it a 4 star hotel.

Good location, friendly staff, convenient shopping and dining

Service

This is a fantastic hotel located very close to the Oceanographic, one of Valencia’s top attractions. It’s attached to a shopping centre where there is a Mercadona, a great supermarket similar to Sainsbury’s in quality/price. The shopping centre also has a decent bookstore, a Zara shop and a Lego shop where kids can play for free. Valencia is a city designed for walking. I’m in my 50s, so this was a great opportunity to do plenty of exercise just by walking around (it took us about 45 minutes to walk to the city centre from the hotel). I travelled with my partner and little one (2 years-old) and didn’t need to buy the Valencia card. The only issue with the hotel (not their fault apparently) is that the reservation was made for 1 queen bed and 1 single bed, and we’re given 3 single beds. If you’re a parent with a very young child, you know that this is impractical. We spoke to the person in reception who thought putting two beds together was the solution. Again, if you’ve ever tried to do this, then you know this is impractical because of the gap in the middle. In the end, we’re given the type of room I originally booked/paid for the next day, which was great. They could have offered a free breakfast that morning for the inconvenience, but perhaps that’s not their customer service mentality, so fair enough. Aside from this issue the first night, we had a great experience in this hotel.

Nice modern hotel in a great area. Very convenient for fbus links into the city. Poor room facilities, no tea and coffee making available, neither the use of an iron. The hotel does offer laundry / ironing services at very expensive rates

Rooms need an upgrade for sure had to be moved twice and location for parking was terrible and the cost is way too expensive for what you get breakfast was fine but we arrived at 10.50om to be told bar and restaurant now closed my client was not happy at all and would like a call about this hotel as booked 5 rooms for 2 nights and not value at all for money

Property is above a mall and restaurants. Parking below property was easy but with a charge. Hotel was clean, comfortable and quiet.

Great lication, will become a member.

Great amenities

Very clean facility and staff were amazing. However not good breakfast and no coffee or kettle available in the room.