Woolley Grange Hotel

15th Century original parts of the building, has withstood the test of time outstandingly impressive. Not one beam or floor or ceiling in a straight line, wonderful . The word hygge must have been invented to describe this fabulous hotel. Hard to say which facet was best , the warm staff welcome and service from everyone encountered, the first class tasty food, so hard to choose Menu, many, many choices of activities , families and children in particular being a priority . It shows, not one tantrum or strope witnessed, they are so well catered for. Doggie welcome like I’ve never seen before with a luxury welcome pack, bowls, and bedding in place in the room at check in. No formal bar, drinks and food can be ordered from any and all staff or reception and served up in any location ,heated outdoor / indoor pool, many cosy comfy lounge areas, conservatory ( in which, tables for unique Sunday morning kids breakfast club, are reserved in the children’s- not the adults, names , super cute attention to detail). Just as well as the parents are able to enjoy a lie on till 11am. There is a dog minding/ walking service almost insisted upon. Even a fab dog wash hut.There is a fully equipped Elemis Spa - book treatments ASAP so you don’t miss out ! A fab kitchen garden , children and adults can exercise their green fingers or purchase fresh produce from the honesty shop to take home - pumpkins only growing larger for end of month glut, may have to take a run out to pick my own? ?

Excellent location. Characterful property. Front of house service exemplary. Room comfortable. Bathroom clean. Extensive grounds and kitchen garden to visit. Strong focus on children and being pet friendly. Probably means most areas/rooms will have seen a dog at some point. Cooked breakfast somewhat disappointing, but buffet continental excellent. Would stay there again.

This was our second stay at Woolley Grange and once again we had a brilliant time. The whole experience was excellent from top to bottom. It's a lovely atmosphere with great staff and outstanding facilities for all ages. We can't wait to come back again

Totally not as expected from this ‘luxury’ hotel had booked on the basis of the excellent weather forecast and being able to enjoy the lovely pool and sun loungers. Was totally not as expected- there were very few sun loungers - instead of luxury hotel it was like Blackpool. Some Cheap and nasty deckchairs were provided, but not enough of those either and we were left standing around the pool and forced to sit on the grass. Very short sighted of hotel not to provide enough loungers. Other than that the staff were lovely apart from a very bad experience on our last day. One staff member decided to have a prolonged inappropriate rant outside our bedroom door to the extent my child and I just wanted to leave the hotel. It was a real shame because all of the other staff had been lovely. Despite her apology, neither my child or I felt like we wanted to stay as the atmosphere had been ruined.

Great for children, lots to do and childcare included to give some much needed time to regroup and recharge! Good food!

The shower did not work so was moved rooms after being offered to use the swimming pool shower. Staff were unorganised and in some cases unprofessional/ rude. The Spa was occupied by a teenager and father chucking a ball at full pelt despite the rules. The original room had chipped mugs, dirty linen and clothes left in the wardrobe from the previous occupant- when I questioned this staff were not helpful. The breakfast was undercooked and inedible (had to be sent back)

The staff are the friendliest I have come across at a Hotel. The grounds are fantastic with ducks chickens and even a couple of pigs. There are apple and pear trees and raspberry vines in the grounds that you can pick from yourself. The outdoor pool is great with plenty of loungers and an outside bar. We did not use the indoor pool so can not comment. The breakfast was first class with a choice of fruits muesli and yogurts to start then an extensive hot menu. This is a great Hotel for families and caters extensively for kids including kids food menus kids play areas and outside games

The garden was beyond charming. The entire space is beautiful. I loved it.

Everything was perfect apart from the beds and the rooms were too hot... so we couldn’t sleep a wink! Such a shame as I’ve been wanting to go there for years with my children. Their beds were awful too. The hotel was otherwise the best hotel ever! But this one thing soured the whole experience.

Fantastic