Tigerlily

Comfortable and clean room. Convenient and great location. Breakfast was good. Hotel bar and restaurant were good and very colorful.

The WiFi was absolutely awful. Bathroom needed better lighting and it needs a magnified mirror.

Location is fantastic for access to the Main Street and attractions

Service for breakfast was very slow and only appeared to be one person receiving food from the kitchen. No cereal or fruit juice or pastries on offer. Coffee wasn’t hot and eggs were hard not runny for a poached egg. Reception staff very helpful, just need to up their game for breakfast. Bar staff at night also very good.

We had a fancy room with a gas fireplace and egg chair. And a lovely soaking tub.

Maybe some.bath salts or bubble bath for the tub and instructions for the fireplace?

Location is perfect. Brunch menu was good.

Used tampon lying on floor in ladies toilet. Breakfast barely warm. Layout of room was such that you needed to squeeze past the bedside cabinet to access the wardrobe and as they were so close together the wardrobe door could only be partially opened. No kettle. Coffee machine only dispensed small cups of coffee. When attempting to heat water to make tea everything not surprisingly tasted of coffee as it had to go through the coffee machine first. We were allegedly given an upgrade to a luxury room by booking .com. It certainly didn’t reflect this. We complained and received £88 off our bill. Which meant we still paid over £200. We have been offered a 20% discount if we book again within the next year.

Really lovely hotel in a great central location. The room was spacious, comfortable, clean and good facilities. The staff team were very friendly and helpful, especially in the bar, and a special mention for Shahd who served us with dinner in the restaurant - she was great. Fabulous playlist in the restaurant on Friday evening too! The decor and ambience of the hotel was fabulous.