Hotel Gallieni

We stayed at the Comfort Hotel as my daughter is working the area. It is outside the city centre, however that is why it was an excellent price. The area is mostly retail/industrial. Building is continuing and it appears that the considerable money is being spent in the area including residential homes, I appreciate the comment of another reviewer who felt the area was not safe. My daughter works in the Qwartz shopping centre right next to the hotel. Fabulous shopping centre - very modern and includes a Marks and Spencer and Primark! My daughter walks to her apartment late at night and has always felt safe. The nearest train station is Les Gresillions. Direct line for Eiffel Tower. The hotel is about 10 mins walk (go left when out of the station), Trains are very frequent. Tip: Train are long or court (short). Take note if train states it is court go to the front end of the platform.This applies to all RER trains. In major stations the platform will have painted footprints to indicate to walk up the platform for the short (court) train, Hotel was very clean. The receptionist Amor was the nicest person we met during our stay in Paris. I would recommend this hotel. The comfort and service we experienced far exceeded the price. We have already booked again!

Nuit bien courte car chambre mal insonorisée

We joined a travel group and stayed 3 nights in this hotel in Sept.2013. Struggled with the broken toilet seat and loosen outlet everyday. We asked to have another room, the staff said there was no more room available and the condition was OK. More shocks came with our breakfast service. Our group set the breakfast at 6:30a.m. and would departure at 7:30a.m.. When we came to the dining room at 6:35a.m., the staff (who was the only person on duty in the lobby) stopped us to enter, and said the group must have breakfast together. I asked him what’s meaning “Together”? He said there were 32 people in our group and must have 32 people come together to have breakfast, otherwise no one was allowed to eat although the appointed time was pass. This answer surprised all of us. At that time, there were more than 10 people waiting in the lobby, most of them are seniors and middle ages. I told him that 32 people “ together” was impossible, because there was no way and reason to force all people whose age from 20’s to 70’s must have breakfast at same time in a leisure travel group. And some people may don’t want to have this breakfast, they have other choices. But the staff still insisted that it was the hotel rule. As more and more people in our group came in the crowded lobby and time toward to 7:00a.m., some people couldn’t wait it anymore and walked in the dining room. The staff rushed out from the reception desk, pushed people out, shut off all lights in dining room, closed the double door, stood in front of the door and shout to us “No breakfast for you”. His unfriendly action and language shocked and irritated all of us!! Finally, with arguments and anger, we seated in the dining room, the hotel manager came in with the staff, a senior complained to him that this breakfast rule limited people’s free choice, it shouldn’t be happened in France, the country, which was so proud of Liberty. Unfortunately, the manager didn’t express any apology for this conflict, he rudely stopped the senior’s words and yelled to him “Don’t talk this (Liberty) to me, I said the group must have breakfast together! It’s OK.” and walked out. His arrogant behavior and ridiculous rule totally shocked us again; I had to say “Shame on you” on his back. We couldn’t believe this happened in a so called 3-star hotel in Paris area. I don’t understand what the boss is thinking about this place. Is it a jail? Camp? Or a Comfort Hotel? Every terrible thing is OK to them, from defective room facilities to impolite customer service. As the guests, we have the right to say NO to this uncomfortable and unfriendly Hotel.

The negative-The hotel is situated in a run down industrial type area which I wouldn't want to walk around at night!!!! The positive- The manager ' Amore' was very friendly and helpful and the rooms were clean and bed very comfy! Short 10 minute walk to train station and you are in central paris within 30 mins!

This hotel suited me because I was on business and visiting an office in the area. It really isn`t a great hotel if you are on holiday and want to visit Paris. This hotel is in an industrial area on the outscirts of Paris. There are almost no bars or restaurants in the area.

We had a poor holiday due to staying at this hotel, but it was Thomas Cook rather than the hotel's fault, as it's Thomas Cook rather than the hotel that pretended it was something it wasn't. I pointed out that it was to be a romantic weekend away in Paris to celebrate a special occasion, was told by the (lovely but misinformed store staff) that it was near the Louvre in the centre of Paris, only a short walk from the Eurostar station and they would ask for a nice view. I paid substantially more than I would have done would I have just booked direct, but good advice and a special occasion are worth paying for. When we turned up, we handed a taxi driver the address, he looked at us like we were crazy and said 'This isn't in Paris!'. Needless to say, we then drove for what seemed like ages to a grotty industrial area where our 'romantically situated' hotel was. The view was romantic, if you have an industrial estate fetish, but my partner wasn't too impressed, needless to say. If you want to stay somewhere in the vicinity of the hotel, and you don't mind travelling in & out of Paris, it's fine for what you pay. The reception staff were delightful. The rooms weren't too bad - clean enough, and it's good value for money, if you don't mind the above. My only gripe is I was completely mis-sold the holiday by Thomas Cook, and it wasn't remotely like what I was told it was. I have since contacted them several times, and their answer is 'It is the customer's responsibility to check such things'. In other words, they're saying 'If we tell you something, we may not be telling the truth, and it's your responsibility to check we are'. Sorry? I thought the reason I paid over the top for the holiday rather than going to the hotel and Eurostar direct is because of the 'added value' Thomas Cook provide? Like 'advice and service'? Both have been pitiful. That's not the hotel's fault. They don't have a website saying 'We're in the middle of Paris, near all the best sites!'. That fault lies with the charlatans that are Thomas Cook.

When I'm choosing a hotel, I usually read tripadvisor to get a good overview. This time I didn't and it was a very bad choice. Get to the hotel is not easy. The rooms are not for non-smokers, the one we stayed, have a a smell to cigarette very annoying. The rooms don't have isolation at all, so we could hear everything from other rooms, and on top of that the doors of the rooms make a tremendous amount of noise every time someone opened one. The staff at the reception was not very helpful either. Don't go here if you have a choice.

we were here to sleep and eat. nothing more or less. reastaurant is closed in the weekend. breakfast was ok.

Clean and tidy and the staff friendly and helpful.Downside is the area which is run down. No evening food available at weekends without along walk

we had the misfortune to stay here when we went to watch a game at the stade du france. The only good thing is the staff,very friendly.the rest is downhill,the rooms are well past their sell by date and smell a bit.its in the middle of nowhere and it takes 40mins to walk through an area like bagdad from the stade,unless you want to pay 70 euros from the taxi thieves.its 10mins+ walk to the station where you can't buy tickets to go into paris,we hopped on anyway hoping to sort it out on arrival,that was fun sorting that out i can tell you.anyway,if you want to see paris easily,spend a bit more and go elsewhere towards humanity.