Las Villas Akumal

Very quite area

Great stay, clean rooms, friendly staff ! This Villa exceeded our expectations !

Wonderful location, pristine, well-equipped rooms, quiet and peaceful. Perfect home base for our Riviera Maya vacation.

The foodservice staff could hardly speak any English. Went to restaurant and asked for a cup of coffee. Informed after waiting for 25 minutes for a refill that there was none forthcoming. The staff informed me no refills per purchase of a cup of coffee. I paid them 1 USD for their beverage service which considering it did not consist of a refill was adequate. It seems that management has no clue about beverages and hospitality. All surrounding restaurants provided refills when ordering coffee as do most everywhere. Quite unbelievable. Frankly have traveled all over the world and never had this kind of experience. Amateurs at best. Insulting to any traveler!

Did not have a continental breakfast included.

Lizbeth and the rest of the staff were welcoming, kind and so accommodating! I enjoyed one of the best massages I’ve had - thank you Luce! The rooms were clean and well stocked. The beds were really comfortable and the A/C worked well too. There were a few minor problems that were attended to right away and we were offered a room update without hesitation. A highly recommended resort!

Surprised that our rental unit belonged to someone, like a timeshare or condo. Only one place near to eat so had to drive for dinner and breakfast. The "hotel" restaurant was unappealing. Swimming pool was nice but beach was rocky and difficult to get into deep water.

Las Villas is a great place to enjoy a quiet piece of paradise.

Beautiful!!

The staff was plenty helpful the water was hot and the room and property was clean, nice beach, BUT that’s where the positive stops. I arrived early and I know for a fact that my room was empty the day before. I understand policy is 3 PM Check in but even 10 min early is not aloud. Most condo or hotels will try and accommodate but there is NO FLEXIBILITY. The room has almost all the pots and pans locked up so basically a hotel not condo. Only one Restaurant within walking distance, and the taxi drivers held a person completely hostage!! Completely ridiculous!! $50 USD to ride 5min !! more than 1x. The noise in the next room was very load it sounded like an open window right through the AC vent. I have traveled to 7 location prior and this location was definitely the low point. I would never stay here again