Country Inn & Suites by Radisson, Augusta at I-20, GA

It’s convenient to everything. It was clean

Someone from the front desk kept calling the room asking for a person that wasn’t there and the room wasn’t in their name. Someone was also knocking on my door looking for someone that wasn’t in the room and wouldn’t stop. They tried to bully their way in my room. This commotion started at 7:20 and woke me up out of my sleep. I couldn’t go back to sleep so I got up and left

Nothing!!

Everything. The room was dirty. Old orange peels in the sofa bed. The sheets were dirty. The toilet had hair all over it. The halls smelled of smoke the floors were dirty. And the reason we choose this place was the I door pool and that was closed. Will never go back to this place. Save your money. Go ANYWHERE else.

I liked the location. There are plenty of restaurants and stores nearby. Our destination was only about 6miles away in downtown so that was nice. The staff were nice as well.

Unfortunately I was lied to about the opening date of the pool. That was the main reason we booked this hotel. I even bought my kids new swimsuits. Even after calling to confirm the pool was open and getting a yes, the pool and other spa areas were closed our entire stay. The website was also wrong by stating the opening date would be the 14th. My children were devastated to say the least. We were grossed out at the smell of cigarette and weed smoke in the hallways, especially at night. My poor kids are not used to all that stink and smoke, especially the illegal kind. You literally could almost get a contact high by standing on our hallway. It stunk! The website says NO smoking at all on the premises, so I was shocked to smell such a strong smell all over the hotel without anything being done about it. It was nice to have a breakfast included in our stay. It was a small selection, but my kids were happy about it. Unfortunately, I was shocked to see the rating hanging on the wall. It was a 79 C. That kind of grossed me out to think of why the rating was so low. I’ve never ate anywhere that has that low of a rating.

The staff in the morning were quiet and reserved but, the evening staff a young lady in her twenties I'd say, was outstanding!

I didn't like that the pool was not open and that a jacuzzi was advertised and not available.

The staff was great

The room was not worth the price it wasn't clean the location was not great the room it self was dirty it was the worse stay ever.

Quite

I didn’t like I couldn’t get in the pool one of my main purpose on booking the room because I wanted to swim

The location is perfect, 5 mins away from work.

The cleanliness and just didn’t feel sanitary. Stains everywhere and smelled horrible in the hallways.

Quietness

I have not received my deposit back yet