Villas Playa Samara Beach Front Resort

Bad experience, avoid if you can. Definitely not 4 star, the hotel is not maintained, rooms are smelly, light not working, clotted sink, dripping water as shower. The entrance picture is very nice but all for the new facility being developed next door, the villa playa Samara is let with poor maintenance, cheap foods and cocktails “all inclusive”, almost empty buffet, garden not maintained, feels like a let down facility. The beach and view is very nice which makes the experience even more disappointing. This might have been a nice spot some time ago but let to decline, I’m surprised it is offered by Air Canada, it must leave a feeling of being trapped in a location not worth $500 to $600 and feeling to be ripped-off. We could leverage our stay by going out to other places but it was not the plan for all inclusive villa.

Clean property and nice beach access.

This is not a 4 star as they advertise The place is run down They have many of the rooms and villas assigned to full times residences for staff and construction workers Some rooms had been previously renovated but done poorly and it’s already breaking down and not cleaned well We got moved from our room and our new room was in a better location but the door lock was broken and bathroom was dirty They have rocks under the sink for earthy design but it had lots of hair from previous guest in it. We were so disappointed and would have preferred a refund and to stay somewhere else It took all day to get approval to move rooms and since are stay was short we wanted to just leave The buffet for the all inclusive had 6 options in total and a small salad bar, No other food areas It’s really the worst all inclusive I’ve ever seen Maybe a 2.5 star at best The staff were really nice Guest were unhappy and they were apologizing a lot but not their fault Bad management/ownership All I can say to anyone who has a reservation try to get a refund You will be so disappointed

Beautiful location on the beach. A long 5-hour drive from the San Jose Airport.

This property is very dated. A lot of the units had furniture stacked inside them as though it was being stored. And I think more employees lived there than guests were there. A coffee maker in the room, but no coffee to make a pot. Fridge in the room was an added bonus, but is in need of cleaning and deicing. Pool bar and gym were closed. No bar to hangout in, one restaurant with the same food every day, but inconsistent on how it was prepared, towels and sheets were very worn, holes in our sheets and some of our towels had strings hanging off of them. The staff were very nice and the location was great, but the resort is in desperate need of updating. The second property is an adults only one, but looked busier and seemed to have better amenities. I love the country of Costa Rica and will return, just not to this property. Not sure if this property was closed for a long time due to COVID, but it sure does need some updating. Over all it was a pleasant experience, but not a 5 star one!

Hola, la experiencia fue increíble, el trato, la comida, las villas, todo con excelencia. Disfrutamos mucho la estadía y regresamos muy satisfechos. Todo el personal súper especial muy amable, realmente fue una gran bendición haber optado por dicho lugar. Lo recomendamos al 100. Estamos muy agradecidos

El aire acondicionado no funcionaba, la habitación es pequeña, no hay closet ni mueble donde poner la ropa, en el baño no hay mueble, la habitación no tiene ventanas, el personal del restaurante es amable pero no tiene capacitación ni experiencia. Muy mala experiencia, no se lo recomiendo a nadie.

Hay mucho que mejorar, servicio ineficiente. No conocen las más mínimas normas de servicio, puede llegarte la comida primero, las bebidas detrás y los cubiertos de último. La habitación que me asignaron no servía el aire acondicionado, no tenía refrigerador (a pesar de decirlo en la reserva) la luz de la habitación quemada. Nos cambiaron a otra y en la espera, pudimos hacer uso de las instalaciones a hasta las 6 de la tarde. Realmente una experiencia nada positiva. No creo que regrese a este lugar.

Excelente lugar, nos gustó mucho. Las instalaciones son muy bonitas y seguras.

Worst vacation experience in years, possibly ever.