Ixtapa Palace

Self explained.

I did not like that booking charged me more than the hotel would.

The room was very nice. Staff were friendly and helpful. Price and location were very good.

Wifi was only accessible in the lobby. Loud music in the lobby area during the day. Kitchenette could have been more stocked but they did say if we needed anything just to ask.

The location is great. The staff was friendly when checking in.

I did not like the fact the the hotel is weathered, looks old, the matresses were extremely hard for us, and there was not hot water in the morning to shower. I reported the water situation to the yound lady at the desk, I also requested a light bulb for the night lamp. No lightbulb, and no hot water in the morning. I reported the same issues at check-out, maybe they will be addressed for the next guests.

The room is excelent for the price, room has a balcony, the bed is comfortable

No wifi in the room Lobby seems very dark at nigth and seems like there is nobody there to help you if you need something