Kyriad Caen Nord - Hérouville-Saint-Clair

Convenient for the ferry, comfy bed and nice cotton bedlinen (although the memory foam pillows were too thick for our preference) Adequate breakfast. Lots of grass for my dog. Very friendly staff. I will stay again if they replace the WCs!

The WC was revolting. Horribly stained, old and grubby - they certainly need a proper descaling or preferably replacing. The towels were so creased I wondered if they were clean. (They were!) It's hard to tell with Kyriad hotels - I've stayed in some fabulous ones (Chartres) but this is really a motel, and ready for an upgrade. However perfectly adequate for the cost.

The man on reception was not very helpful , looked dirty

Location Friendly staff Car park Excellent bed and pillows Quiet room

Tired rooms Doggy smell

Location was good, staff were friendly. Breakfast was as expected for the price point.

Our room was filthy. There was mould on the shower curtain and the toilet was awful and stained, both the bowl and up around the rim, the previous guests unflushed waste was hanging about. The rooms have obviously not had a deep clean for a while, not sure when the photos on the hotels booking.com page were taken but can’t have been recently. The room had obviously also not been dusted or properly hoovered for quite some time. We were due to stay for 2 nights but made the best of it for one night as had a long journey and then checked out early.

Ontbijt vers en ruim voldoende. Afwisselend buffet werd snel weer aangevuld, heel goed

Kamers kunnen een ulgrade gebruiken, maar wel in orde

Beds were very comfortable. A kettle was provided. Breakfast was good.

No hairdryer in room. Room could have been cleaner. Room eas a bit tired.