Ramada by Wyndham Continental Jeddah

Air condition was not working i complain 4 time in two days but after asked for chang the room .despointssd

The warm welcome and assistance I have received at this hotel was remarkable. I arrived a day earlier than my original planned reservation. Despite the hotel being completely full, I was assisted with a nice quiet room. My Platinum status was acknowledged and I have received the perks of being a Wyndham client with status. I wish to send out a BIG thank you to Mr. Abdulqader (ops Manager) and his team, as well as Mr. Ibrahim F&B manager and Mr. Ali the GM. The hotel is not a new property, however it is well maintained, has a shuttle to the old Jeddah city called “the Balad” and all efforts are made to keep the property and its services spotless. The reason I will return back to this hotel when in Jeddah, is the warm and carrying team of employees. Thank you to all these professionals I met during my 3 day visit.

Not clean. Empty pizza boxes in fridge. Cleanliness is so so..

Pathetic check in experience. Waiting gor 1 hr with system down. No care and courtesy offered. Cant expect anything worse from a so called “REPUTED” brand of hotel. One of the worst decision to book this hotel for corporate travel.

At the outset, I would like to bring to your attention the lack of competency among the front desk staff, particularly the female employees, in handling guests' requests upon check-in. This has resulted in delayed assistance upon calling from the room. I once asked for housekeeping staff to be sent, but the front desk staff simply replied with an "okay" and never followed up. During my previous stay, I found a small lizard in the bathroom which greatly frightened my kid. The outdated infrastructure was the root cause of this issue. Additionally, on one occasion, my shower was broken and despite my complaint, nobody bothered to replace it. I had to take a bath in the broken shower. On my most recent visit, I pressed the room cleaning button in the morning, but it was left unattended until I returned in the evening. I had to request them on the third day to clean my room. My overall experience was quite pathetic, but I have no choice as my company has a contract with Ramada and I am forced to stay here every time I visit Jeddah. Lastly, the breakfast menu is very monotonous and requires improvement. However, I must mention that the person who makes the omelet for me during breakfast is very humble and I appreciate his good service. God save your image.

Great hotel and staff. I can only recommend. excellent location. A great opportunity to relax. Excellent price-value ratio. It is close to the center and the main attractions. The staff is helpful and very kind.

I am platinum in the loyalty program, yet I did not get any add ons. At the time of on line booking, I had asked for high floor and nice view and I got a 2nd floor and terrible view on some garbage. I had no hand towels and floor towel in the room. I passed by the reception to inform them. The next day, when I came back from work, the room was still not done. I went to reception and they said it was not done because I hadn't lit the signal to do the room. 1st time I see that in a hotel. They cleaned the room during my dinner time however did not place floor and hand towels. At the time of check out, I asked for the invoice to be sent by email. To this day I still haven't received my invoice by email despite 2 email reminders sent to reply-fe8216797d610c7b72-1581_html-374050926-6146988-29579@emails.wyndhamhotelgroup.com. In addition to a hotel that is terribly ageing, and far from the one I experienced in the recent past in Bahrain, a terrible experience.

The hotel is at strategic location for me. I normally stay here for easy accessible as well as the rooms are good. Can’t expect more. Value for money. Recommend others to stay and experience. The GM Ms Doaa is amazing

The stay in the hotel is not good due to it is not beyond my expectations. Nobody cleaning the room. Not giving or refilling the service water. TV is very hard to access. No chairs for the operating the laptop.

The service is very poor. It took me one hour to get someone to brink a fork and knife to my room. Just a mess. There were people everywhere but none of them was able to solve a very simple problem: bringing fork and know to a room... unbelievable.