Homewood Suites by Hilton Denver West - Lakewood

Clean, friendly staff, nice sized rooms!

The staff was extremely helpful, friendly and warm. Every staff person even though I did not get everyone's name, made our stay exceptional. A beautiful young lady (Sarah) at the front desk greeted us with a warm smile EVERYTIME we saw her. She answered our many questions and told us about all the events in the hotel. Another young lady at the front desk recommended lookout mountain for us and we had an amazing adventure there. Ms. Wilma gave us great insight about Denver and was very welcoming. Jacob was accommodating and his mom gave a nice spread and smile at every breakfast. It was our first trip to Denver and the staff made it extra special and we appreciate it. Thank you It was also nice to see my name on the TV screen. LOL. The kids got a kick out of it.

Clean and new. Very spacious. Staff are helpful

Cleanliness of room, exceptional customer service and area. Very, very good location and we felt like our business and comfort of stay mattered.

Nothing the hotel could do, but we had some neighbors a little loud and throwing their comforter and blankets out in the hallway. Also the construction was slightly annoying.

We reserved a suite with 3 beds for 6 adults and when tying to check in hey didn’t have that suite but offered us initially a room with a king, a pull out sofa bed and blankets for the floor. Uh nope! Staff and manager quickly found us 2 rooms so that only one couple slept on pull out and no one was on floor. Comp’ed us the room and gave us sodas and let us check in early. Staff was kind and calm and we figured out an acceptable solution together. Kudos to the team!!! Kindness wins every time!

Booked for a night since I was traveling in the area and my kid wanted to go swimming. Advertised as having a hot tub, but they removed it during a remodel. The pool is heated but was freezing, so much so my kid started shivering immediately and got out. The room also had a slow shower drain, and upon reporting it they didn’t write it down or take any noticeable action.

Location was good. The free parking was also a great addition. Room was spacious.

Stayed a week never got the opportunity to have room cleaned, because housekeeping is done every other day and it seems we missed those! Kitchen sink pipes became loose when using trash disposal, reception asked us to come get a mop to clean it ourselves... Breakfast had no variety and very little offer.

Location and very clean

The breakfast sucked . Who puts garlic on potatoes first breakfast and watery eggs with pepper on them already . And chicken sausage ! Chicken is chicken

Wonderful staff especially behind the counter and this is really what sets this property apart. The rooms were really nice as well. Also the breakfast was not just an after thought. They prepared a great breakfast with many choices. Kudos to the cleaning crew as well! The staff worked really hard to make our stay great even though our vacation turned into a hospital stay for my wife because of the altitude in other parts of Colorado.