Paradise Resort

Poorly managed facility. When it takes 40 minutes just to get checked in when the line is only 4 deep, second thoughts about our decision to stay kinda develop, and those same thoughts will probably cause us to look elsewhere in the future. One person at the check in counter is absurd.

We loved our vacation at Paradise! From the first interaction when checking in, everything was nothing but great service. We will definitely be staying here again in the near future.

The location and the stay was relaxing and beautiful but during our stay the A/C turned off. We had someone come pretty directly to fix it. Customer service was excellent but was frustrated that they wouldn't get me a physical receipt, refused, and said only online.

My husband and I enjoyed our stay for the most part. We like the fact that they gave us wristbands instead of door keys and made it more convenient. I liked and disliked all at the same time the fact that you were able to park your car in the garage and go through the doors and were on the floor of your room but I was also a little concerned about security for the same reason. We enjoy the pool area The Lazy River was just a little smaller than what I had anticipated. The only thing I was really disappointed in was the restaurant that was on site was always closed.

Very enjoyable. A few small convenience items missing in the kitchen helpful for family stays (Tupperware, pizza cutter, etc) but nothing major. Loved the amenities and my crew loved all the water options!!

2 spare bedroom mattresses wasn’t very comfortable. Not being able to park in second floor due to work was inconvenient and caused issues with parking plus the noise it made. Allowing guests to blast their music at the pool area was very irritating. One day it was so loud we left the hot tubs early. First night it was blasting until 11: 00 and another morning got woken up early for same issue. Never saw in security around to stop that mess. Only saw security Sunday night. House keeping doesn’t do great job getting trash and restocking supplies and towels. Last day went to the front desk and got ignored while trying to ask something. Don’t see how she could have missed me when you came by me and I said excuse me. Front desk needs some training except guy working Wednesday night. He was very friendly. Nice hotel but needs to address some issues. Made resting and sleeping harder.

Oceanfront view was amazing 👏 Our room was very spacious and comfortable. Staff was friendly and attentive

Easy check in process & cleanliness of rooms

Property is a bit dated but the rooms are spacious and the hotels location is convenient

Rooms were great, kitchen was stocked with cookware and utensils. It was very handy to have a washer and dryer right in the room. View was beautiful in an oceanfront room. Staff was polite and helpful. Tiki bar was great. Breakfast bar was so so. Wi fi wasnt great