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7.6 / 10 Guest Rating

The Chancellor on Hobson

1 Hobson Street, Auckland, nz

The Chancellor on Hobson - main view

About the Property

Luxurious Accommodation with Stunning Views
Hotel Grand Chancellor Auckland City offers a prime location overlooking Viaduct Harbour, providing guests with breathtaking city or harbour views from their private balconies. The well-appointed rooms feature kitchenettes or fully equipped kitchens, ensuring a comfortable stay.

Top-Notch Amenities for Ultimate Relaxation
Guests can enjoy the convenience of a fitness centre, indoor swimming pool, sauna, and spa pool, perfect for unwinding after a day of exploring the city. The hotel also provides access to a business centre and meeting facilities for corporate travelers.

Unbeatable Location and Accessibility
Located in Auckland CBD, the hotel is a short walk from iconic landmarks like the Sky Tower and in close proximity to shopping, dining, and transportation options. With attractions like the Civic Theatre and Vector Arena just minutes away, Hotel Grand Chancellor is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience at Hotel Grand Chancellor Auckland City? Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that The Chancellor on Hobson requires NZD 150 credit card pre-authorization or cash deposit upon check-in to cover any incidental charges. This will be collected by credit card, debit card or cash. You will be reimbursed on check-out. Your deposit will be refunded in full by the same method of deposit payment, subject to an inspection of the room. Pre-Authorisations - Under normal circumstances, banks should be releasing this hold when the pre-authorisation has been cancelled by us. Occasionally some banks are unable to release the hold immediately and may reflect on your account for 4 - 7 working days (depending on the bank of issue). The hold will then automatically disappear from your account meaning you would not see money coming in - the pending transaction would go away. Guests are required to provide a photo ID and credit card upon check-in. We do not accept credit card/debit card payments over the phone. Following credit card surcharges apply: Visa, Mastercard or JCB - 1.9% American Express - 3.35% Please note that parking is limited, charges apply, and bookings are essential. Please contact the property in advance to book using the contact details found on the booking confirmation. Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in immediate eviction from the property and additional cleaning fees will be charged. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. The swimming pool/Fitness Centre opens from 6 am to 10 pm daily. The sauna opens from 6 am to 10 am and 3 pm to 10 pm daily. Eating/ Drinking and smoking are not allowed in the recreation area. Strictly no alcohol allowed in the recreation area. Children under 15 years of age must be always accompanied by an adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Studio - Photo 1
Studio - Photo 2
Studio - Photo 3
Studio - Photo 4
Studio - Photo 5
1/5

Studio

Decorated in neutral colors with warm soft furnishings. Includes a kitchenette with dishwasher and microwave. This room is located on level 1, 2, or 3. It features views of the city, and does not offer harbor views.

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Studio

Non-refundable
Room Only
20% OFF$77.59

$62.07

Includes taxes & fees
One-Bedroom Suite - Photo 1
One-Bedroom Suite - Photo 2
One-Bedroom Suite - Photo 3
One-Bedroom Suite - Photo 4
One-Bedroom Suite - Photo 5
One-Bedroom Suite - Photo 6
One-Bedroom Suite - Photo 7
One-Bedroom Suite - Photo 8
One-Bedroom Suite - Photo 9
1/9

One-Bedroom Suite

These spacious suites feature a separate lounge and bedroom, plus kitchenette facilities with dishwasher and microwave. This room is located on level 1, 2, or 3. It features views of the city, and does not offer harbor views.

40 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

One-Bedroom Suite

Non-refundable
Room Only
20% OFF$87.3

$69.84

Includes taxes & fees
Apartment with Balcony - Photo 1
Apartment with Balcony - Photo 2
Apartment with Balcony - Photo 3
Apartment with Balcony - Photo 4
Apartment with Balcony - Photo 5
Apartment with Balcony - Photo 6
Apartment with Balcony - Photo 7
Apartment with Balcony - Photo 8
1/8

Apartment with Balcony

These rooms have great views of downtown Auckland and Sky Tower, plus full kitchen facilities, washing machine and dryer. The bedroom has a queen bed. The room has private bathroom with the standing shower.

55 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Apartment with Balcony

Non-refundable
Room Only
20% OFF$107.11

$85.69

Includes taxes & fees
Apartment with Sea View - Photo 1
Apartment with Sea View - Photo 2
Apartment with Sea View - Photo 3
Apartment with Sea View - Photo 4
1/4

Apartment with Sea View

This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit offers 1 bed.

55 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Apartment with Sea View

Non-refundable
Room Only
20% OFF$117.81

$94.25

Includes taxes & fees
Studio Apartment - Photo 1
Studio Apartment - Photo 2
Studio Apartment - Photo 3
Studio Apartment - Photo 4
Studio Apartment - Photo 5
1/5

Studio Apartment

The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with city views, this apartment also features a washing machine and a flat-screen TV with cable channels. The unit has 1 bed.

27 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Studio Apartment

Non-refundable
Room Only
20% OFF$101.75

$81.4

Includes taxes & fees
One Bedroom Apartment City View - Photo 1
One Bedroom Apartment City View - Photo 2
One Bedroom Apartment City View - Photo 3
One Bedroom Apartment City View - Photo 4
One Bedroom Apartment City View - Photo 5
One Bedroom Apartment City View - Photo 6
One Bedroom Apartment City View - Photo 7
One Bedroom Apartment City View - Photo 8
One Bedroom Apartment City View - Photo 9
1/9

One Bedroom Apartment City View

1 Queen Bed592-sq-foot room with city views Internet - Free WiFi Entertainment - 43-inch flat-screen TV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Washer/dryer, phone, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

55 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

City View Apartment

Non-refundable
Room Only
20% OFF$96.99

$77.59

Includes taxes & fees
One Bedroom Apartment Harbour View - Photo 1
One Bedroom Apartment Harbour View - Photo 2
One Bedroom Apartment Harbour View - Photo 3
One Bedroom Apartment Harbour View - Photo 4
One Bedroom Apartment Harbour View - Photo 5
One Bedroom Apartment Harbour View - Photo 6
One Bedroom Apartment Harbour View - Photo 7
One Bedroom Apartment Harbour View - Photo 8
1/8

One Bedroom Apartment Harbour View

1 Queen Bed592-sq-foot room with harbor views Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 43-inch flat-screen TV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Washer/dryer, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

55 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarTVHair dryerKitchenetteRefrigerator

One Bedroom Apartment Harbour View

Non-refundable
Room Only
20% OFF$129.23

$103.38

Includes taxes & fees
City View Studio Apartment - Photo 1
City View Studio Apartment - Photo 2
City View Studio Apartment - Photo 3
City View Studio Apartment - Photo 4
City View Studio Apartment - Photo 5
1/5

City View Studio Apartment

1 Queen Bed592-sq-foot room with city views Internet - Free WiFi Entertainment - 43-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasherSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

55 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerKitchenette

City View Studio Apartment

Non-refundable
Room Only
20% OFF$92.15

$73.72

Includes taxes & fees

Guest Reviews

7.6
Very Good5325 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the convenient location.

Categories

Cleanliness6.1
Service8.5
Location8.6
Room Quality7.0
Amenities7.5
Value for Money8.0
Food and Beverage7.6
Overall Experience7.5

Select topics to read reviews

K
KentnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Good"

1.0

Leaving the place.

The room was not as expected. When I booked it said there was an extra double bed, there was not upon arrival. The place was dirty, there was a hair tie on the floor from the previous people, the entire floor smelt of cigarette smoke, the tv didn't work, there were holes in the hall walls, there was what looked like a vomit stain on the carpet in the hall outside our door, the noise from the room next door was too loud to ever sleep. It was the worst experience I've ever had in what I thought was a good hotel. The room in general was old, tired and not of hotel standard. When I said I wanted to pay to upgrade to a room my daughter and I would feel safer and cleaner in, the person at reception ( Fabian) said they were booked out. We really didn't feel there was a night of rest ahead so we wanted to leave. He refused a refund and said he would talk to his manager tomorrow. It's now the afternoon of the next day and I've heard absolutely nothing from the establishment. It was the most dreadful experience ever and I'm so disappointed in the customer service I received. I've stayed in this hotel twice before and it was a nice experience. To spend money to go back and be treated like this was a clear indication to me that they do not respect the customer. In fact when I said, isn't the customer always right, his response was 'No'. I couldn't believe what I heard. I will not ever be going back to the Chancellor and it would appear I will not be receiving my money back from a night we did not spend in the hotel.

Helpful?
H
HelennzNZ
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Very Good"

7.0

Location

One way up Hobson st

Helpful?
S
SharnnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0
Helpful?
G
GeoffnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Well presented refurbished room close to downtown bars and restaurants"

8.0

Location to downtown Auckland. Refurbished room.

Nothing

Helpful?
L
liznzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0
Helpful?
E
EleanornzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Excellent"

8.0
Helpful?
P
PotakanzNZ
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0
Helpful?
S
SuzienzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0
Helpful?
C
CourtneynzNZ
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0
Helpful?
R
RachaelnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Mediocre"

6.0

The room was nice for the price

The staff on reception was distracted by her child and when the delivery of our dinner arrived we didn't get told until we called 13 minutes after it had been delivered. I wasn't impressed by that

Helpful?