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8.1 / 10 Guest Rating

Mercure Santiago Centro

Alameda Bernardo O`Higgins, 632, Santiago, cl

Mercure Santiago Centro - main view

About the Property

Spacious Accommodations in Central Santiago
This 4-star hotel in Santiago offers spacious rooms in a prime location next to a subway station and close to major attractions like Cerro Santa Lucia and Plaza de Armas.

Outdoor Pool and Well-Equipped Gym
Enjoy a refreshing dip in the outdoor pool during the summer months and stay active in the well-equipped gym open year-round at Mercure Santiago Centro.

Delicious Dining Options and Chilean Wines
Indulge in a varied breakfast spread and savor international cuisine for lunch and dinner at the hotel's restaurant. Unwind at the Lobby Bar with a selection of fine Chilean wines.

Book your stay at Mercure Santiago Centro for a perfect blend of comfort, convenience, and exceptional service.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied. -- Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. Parking is provided by an external company and we offer you a discount on it Room service is available from 7:30h to 22:00h Please note that property has following beakfast policy for children applying since the 1st of August: - Children up to 3 years old do not pay breakfast - Children between 4 and 11 years old pay half the value of breakfast - Children from 12 years old pay the full value of breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Thu, Jun 4, 2026 until Thu, Oct 15, 2026 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
1/4

Standard Double Room

The room features air conditioning, controlled heating, a kettle, a safe for laptop, and free WiFi.

27 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Classic Room with Double Bed

Non-refundable
Breakfast Included
20% OFF$107.58

$86.06

Includes taxes & fees
Classic Twin Room - Photo 1
Classic Twin Room - Photo 2
Classic Twin Room - Photo 3
Classic Twin Room - Photo 4
Classic Twin Room - Photo 5
1/5

Classic Twin Room

The room features a kettle, air conditioning and controlled heating, a safe for laptop, and Wi-Fi connection free of charge.

27 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Classic Twin Room

Non-refundable
Breakfast Included
20% OFF$107.58

$86.06

Includes taxes & fees
Superior Room with 2 Double Beds - Photo 1
Superior Room with 2 Double Beds - Photo 2
Superior Room with 2 Double Beds - Photo 3
Superior Room with 2 Double Beds - Photo 4
Superior Room with 2 Double Beds - Photo 5
Superior Room with 2 Double Beds - Photo 6
Superior Room with 2 Double Beds - Photo 7
Superior Room with 2 Double Beds - Photo 8
1/8

Superior Room with 2 Double Beds

This room features a kettle, coffee maker, air conditioning, controlled heating, a safe for laptop, and free Wi-Fi.

27 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Room-2 Double Beds

Non-refundable
Breakfast Included
20% OFF$128.15

$102.52

Includes taxes & fees
Superior Room, 1 Queen Bed - Photo 1
Superior Room, 1 Queen Bed - Photo 2
Superior Room, 1 Queen Bed - Photo 3
Superior Room, 1 Queen Bed - Photo 4
Superior Room, 1 Queen Bed - Photo 5
Superior Room, 1 Queen Bed - Photo 6
Superior Room, 1 Queen Bed - Photo 7
Superior Room, 1 Queen Bed - Photo 8
1/8

Superior Room, 1 Queen Bed

1 Queen Bed291-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; extra futon mattress (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

27 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Queen Room

Non-refundable
Breakfast Included
20% OFF$128.15

$102.52

Includes taxes & fees

Guest Reviews

8.1
Excellent3634 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service8.6
Location9.0
Room Quality7.9
Amenities8.3
Value for Money7.8
Food and Beverage7.8
Overall Experience8.0

Select topics to read reviews

D
DianacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0

The location was awesome as well as the room and staff. Very clean. The breakfast was terrific, good choices.

All was good, nothing we did not like.

Helpful?
L
LuciopePE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0

Todo bien

Todo bien

Helpful?
P
Porras GonzalezcrCR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

9.0

La ubicación, seguridad y atención del personal.

La cama y decoración de la habitación necesita mejorar, tampoco es que la pasé mal por eso.

Helpful?
C
CevallosecEC
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Excellent"

8.0
Helpful?
C
CesarpePE
Verified booking
extended_group
Standard Room
Stayed in Apr 20, 2026

"Viaje a Santiago de Chile"

9.0

La ubicacion excelente y el desayuno era bueno

El ascensor numero 2 malogrado

Helpful?
P
PÁDUAbrBR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Valeu a pena, gostei."

10.0

Banho

Helpful?
J
JamiegbGB
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Fine, needs an update, lifts don't work and the pool was a let down."

6.0

location was good, fine for tourists near by with wine bars and food options. Next to the metro so easy to then access other parts of the city via public transport

Dated hotel, well overdue a refurb, bathroom is grimy, bedroom furniture looks like Ikea from the 90s. Pool is very small also the vents from the kitchens blow onto the pool area so you can't stay for long or you'll ingest the constant smell of grease and cooking fats - not pleasant. The pool bar isn't always staffed either so can be hit or miss. The lift is the biggest issue, only 1 was working with no apologies made and it only holds 6 people before going overweight. We were on floor 13 of I think 16, so it took a solid ten mins every time we wanted to leave in the morning. Breakfast was a poor showing too, was ok but nothing spectacular, especially when you add the travel time to the 13th floor!

Helpful?
G
GeraldinesgSG
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Very Good"

7.0

L emplacement est effectivement intéressant. La terrasse piscine aussi. Les chambres sont grandes pour un centre ville. Petit dej très bien. Restaurant aussi. Gardien et établissement surveillé.

C'est vieillot et besoin d'entretien. Surtout la salle de bain. 1 seul ascenseur.sur 2 pendant les 2 jours où nous étions. Personne n a prévenu ni mot ni pancarte. On a pris les escaliers de secours.

Helpful?
G
GarycaCA
Verified booking
extended_group
Standard Room
Stayed in Apr 16, 2026

"Great location with wonderful pool"

7.0

Location was amazing , the pool was important and clean

Well it’s a bit tired

Helpful?
G
GiulianoitIT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 15, 2026

"Good"

4.0
Helpful?
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