Hilton Garden Inn Phoenix/Avondale

This was a last minute situation for my family. Our air went out and it really helped that the rooms were available. The property and rooms were clean and quiet.

Na

This place my last choice to stay because there was a concert I couldn't get the place I usually stay. First I was told that I could have a late check out about 2 hrs however when I asked for the late check out the oriental guy was rude, and denied it because of problems with housekeeping, since when is that a customer problem? Talking about house keeping, not the best, perhaps because they are short staffed, again since when is that the customer's problem, that's management problem and should prepare for that. Third the food, you have to pay for Continental breakfast and is expensive 10-20 dollars depending on what you get, a total rip off Parking is alright but could be better The trash cans look run down and rusty, look dirty The carpet in the rooms definitely need upgrade I'm not staying here again

It was a great relaxing trip which I greatly needed. I wish your charging port in the room worked.

Couldn’t believe they charge for parking—-in a public parking lot shared with Culver’s and Starbucks in the middle of “nowhere!” Not in a city or crowded, congested area—and charged ‘per night’!

Close proximity to our son.

It is showing its age, with the fitness area being in need of updating as well as bathroom amenities.