Hampton Inn and Suites Stephenville

Smelled terrible, room was older and not in very good shape, bed was not comfortable, ac didn’t cool the room very well at all. The AC in the building was out, making the pool area ridiculous hot, couldn’t even use the pool. The hall way snelled like vomit.

There was a notice posted that the rooms were serviced every other day so I wasn’t expecting service the second day, but on the third day our room was apparently missed. When I brought it to the front desk’s attention they said the cleaning staff was gone and there was nothing they could do. This would not have been such an issue except there was one small trash can so after two days it was overflowing, we were out of cups, and the conditioner for the shower was empty. The front desk staff was polite and helpful but couldn’t address the cleaning issues. Also not a convenient location - nothing nearby.

Everything was great

Nice clean room and staff was friendly and helpful

We came in late and checked in online so we only really saw the elevator and our room.

We were given a handicapped room, which Im not opposed to but we didn’t request it and we aren’t handicapped so I felt it should have been left open for someone who needed it. Also, our room was on the 2nd floor right above the lobby and there was music playing all night that kept us awake.

SNAKES! Now that I have your attention, yes, on our third night there was a healthy, three-foot long copperhead curled up on the warm parking pavement behind the hotel. Now in fairness, this is NOT the hotel's fault, and they lose no points for it. Stephenville is indigenous to all four of North America's poisonous snakes, and the brushy area behind the hotel is exactly the sort of spot where they like to hang out. You just need to be aware... On things that do count, this is probably the best hotel in Stephenville, I'm sad to say... The rooms are small, with a decor I can only describe as Early Dormitory. The breakfast was cold, and the watery oatmeal was one of the saddest dishes I've ever seen on a hotel buffet. Parking is free, but can be limited because construction crews staying in the hotel park their large trucks everywhere. And you get all this at the same price you'd pay for a nicer Hampton Inn room in Dallas. But as I say, this is probably the best hotel in Stephenville, and with no competition, you take what you can get...

Staff was great!

Bathroom floor was dirty

The staff were super nice but this location needs a refresh. Old dirty carpet, damaged walls, ac didn’t work. Will never book here again.

Horrible beds

This hotel was just okay. The hotel is in need of some repairs and the air in our room did not cool.