The Infusion Beach Club

Location

Absolute misery up on checking in we booked an upgraded room. It was a disaster. It was supposed to be poolside. Instead we got a room that was under one of the dark hallways definitely not poolside looking onto a concrete wall with some sort of iron mesh in graded in the glass, Broken fridge. Nothing was upgraded very disappointed. I refuse to take the room they assigned only to be told they had made service showing up apparently at 5:30 and I could have a new room by six at 6 PM. I showed up at the office only to be told absolutely not. Once again I refused to accept the room now I’ve been without a room from 4 PM to 6 PM waiting around for the room I booked once they realized I was not going anywhere they came up with a room all of a sudden ! very sneaky very suspicious. The hotel was completely empty except for four cars in the parking lot so where was my room that I paid for??

Cleanliness is about all.

Shabbiness of fixtures, light lacking bulb, office chairs instead of comfortable ones, holes in the wall where things had been removed.

You can’t beat this location. It’s centrally located and close to all the best local spots.

I had a very disappointing stay due to poor hygiene and constant noise. Upon entering, the room had a strong odor of smoke. I found hair in both the bed and the shower, which was extremely off-putting. The mattress was uncomfortable and noticeably smaller than the bed frame it was placed on. Avoid Room 104. It is located directly next to the office, and the walls are thin—I heard loud guest and staff interactions at all hours, from early morning to late at night.

Location

My husband and I have stayed here many times in the past so we did not mind paying the higher price. However this time the room we were given had two broken light fixtures a broken headboard and the Wi-Fi did not work properly. We also spent the whole time sharing a wall with a couple who was physically fighting and yelling the whole time. Definitely felt like we wasted our money and anniversary.

Room was spotless and exactly as in photos. Bonus was 2 beach towels to use at the pool. Outstanding staff, and convenience of alcoholic and sodas available for purchase in lobby and not at exhorbitent prices. Pool and hot tub clean and entire pool area cleaned each day. Coffee in lobby also available for guests along with microwave. lobby open 24 hours and it was a relatively safe and secure area, save for a few homeless we saw on last day, that were basically harmless. Super convenient area to explore the area.

A microwave in room would be nice, but we knew beforehand this was not in the room. They did have one in the lobbly, which we used and was super clean.

Le bruit C’est très mal insonorisé Il y avait des gens qui mettaient la musique à fond et quand on appelle l’accueil elle dit qu’elle entend rien Normal puisque elle a ses air pod dans les oreilles Nous n’avons pas dormit de la nuit

Location was great

Overpriced Room furniture etc very old and run down

Clean and close

Upstairs