The Ananyana Beach Resort by SMS Hospitality

Checked & checked out so quick. First, the room’s WiFi was so weak & slow. Had to go to the desk to get WiFi. There’s no hot water so you’re showering with cold water. Location was very far from everything. I asked Expedia for a refund but nothing was refunded as of now.

Honestly exceeding our expectations. Ananyana’s facilities and rooms were clean and much bigger than their photos portray. We had a great stay here. The food was good and reasonably priced too.

There was nothing wrong with property apart from fact that it is middle of nowhere and terribly overpriced I paid Expedia £129/day I would not have paid more then £29/day its basically a room with no perks

The food was the key highlight. However the amenities and furnitures can be improved. Resort does not have a room service for use and has issues with spiders and pests. In middle of my 3 days stay I had to switch to another close by resort due to the conditions.

Good food. Friendly staff and great service. Powdery white sand beach. Excellent location if you want to be away from the crowd. Property and amenities need some upgrading tough.

Not so good, there's a creepy animal sounds in the middle of the night and fridge sounds and dirty hotel.

It was a good short trip!

worst resort i have stayed in ever. it should be demolished. photos are very misleading. no wi.fi in rooms, only outside, no tv, no wardrobe, no reception area, nothing to do here but share your room with the white ants.its a run down wreck, the most disappointing place i have ever been. truly fraudulent from photos to actual place. i was ripped off

Wardrobes where the wood is peeling, exposed nails and broken wood round the pool, taps in the room that do not work, plugs that get stuck and are fixed with a wire, exposed pipework in the rooms, non sealed tiles in the pool that you could cut your feet on, mold smell in the bathroom, a constant stream of ant attacks, no shower gel...! Who on earth is rating this place so highly!! My doors needed to be fixed when I was out and I came back to find tools lying around and my door unlocked with no-one to be seen! This resort is quiet and relaxing - exactly what I was looking for. The staff are excellent, and the food in the restaurant is really nice. The beach is white sands and mainly quiet, there is a bit of rubbish but no amount that is that unusual. However there has not been any upgrades to the room or pool probably since it was opened. I tried to check out a day after arriving but the owner would not refund me the cost. The photos on Hotels.com were probably taken when it opened and they should look into this. The reason I wanted to check out was because the resort is extremely over priced. Compare the rooms to other hotels/resorts of similar price and the other rooms and facilities are a massive upgrade. The owner needs to spend his money on maintenance. I complained to management but their hands were tied. The actual resort itself is quite nice as the photos show.

Although the photos look amazing online, the hotel is really photogenic. However, aspiring guests should note that: 1. This hotel is remote and far from establishments and restaurants. 2. Each trip going to Alona Beach is 400 pesos (~$8) via rented van or 200 pesos (-$4) via tricycle (not recommended at night). 3. The way on the way there goes through a rough road. 4. The private beach, which is next to a public beach, is very polluted. 5. There is no proper reception, hotel service, and transportation. The hotel room itself has signs of aging and deterioration. My family and I stayed for 3 nights and we got really bored because of the isolation. I would not recommend this hotel, unless to those who are looking for complete silence and do not mind the absence of hotel amenities.