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8.8 / 10 Guest Rating

Hangzhou Westlake

No 346, Yan'an Road, Hangzhou, Zhejiang, 310006, Hangzhou, CN

Hangzhou Westlake - main view

About the Property

Luxurious Amenities
At UrCove by Hyatt Hangzhou Westlake, immerse yourself in luxury with a 24-hour fitness center, free Wi-Fi, and concierge services.

Delicious Dining
Indulge in a satisfying meal at the hotel restaurant, and enjoy self-serve breakfasts on weekends until 11:00 AM for a fee.

Comfortable Accommodations
Feel at home in the 191 air-conditioned rooms with free minibar items, smart speakers, and private bathrooms featuring complimentary toiletries.

Book your stay at UrCove by Hyatt Hangzhou Westlake now to experience a lavish and convenient stay in Hangzhou!

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Multilingual staff
Porter/bellhop
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent22 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
Sean
Verified booking
Standard Room
Stayed in Apr 21, 2025

"Great location in Hamgzhou"

10.0

Room was clean and comfortable. Great location within easy walking distance to shops, malls and metro. Short walk to Xiwu Lake as well.

Helpful?
K
Kelly
Verified booking
Standard Room
Stayed in Apr 19, 2025

"Excellent"

8.0

Good - hotel had a great location, near to the mrt and lots of eateries around. Room is clean, check in was fast. Bad - bed a bit hard for me. Wifi super lousy, connection problem. Could not lock in after a day and have to keep calling the front desk for a new password. Lobby no toilets.

Helpful?
P
Phuong Duyen
Verified booking
family
Standard Room
Stayed in Apr 14, 2025

"Exceptional"

10.0

The location is perfect, not too far to walk to the center. The air conditioning is not strong enough

Helpful?
L
Lay Pheng
Verified booking
Standard Room
Stayed in Mar 31, 2025

"Excellent"

8.0

Convenient

Helpful?
D
Darren
Verified booking
partner
Standard Room
Stayed in Mar 15, 2025

"Excellent"

8.0

The hotel is very convenient in its prime location on Yanan Road, right opposite the Kerry Centre and Fengqi Road subway being just a few steps from the entrance. The hotel is the Hyatts take on a modern, digital nomad friendly hotel. It is both positive and negative. The charging port access across the room is great, with the ability to charge multiple devices from almost anywhere in the room. However this translates to little led lights everywhere which are bothersome when trying to sleep, the brightest light of all emanating from the highly advanced electronic toilet and the glass dividers spreading that light. The room also stank from the drain and it was rather off putting.

Helpful?
J
Jon
Verified booking
Standard Room
Stayed in Jan 22, 2025

"Exceptional"

10.0

Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help.

Helpful?
Y
Ying Xuan
Verified booking
Standard Room
Stayed in Dec 25, 2024

"Exceptional"

10.0

Great

Helpful?
A
Adelene
Verified booking
family
Standard Room
Stayed in Dec 8, 2024

"Exceptional"

10.0

Very accessible and just next to a mall. Lots of dining options. Near the metro too. Room is clean, big and modern. But the bed is rather uncomfortable and firm.

Helpful?
D
Derek Khoi
Verified booking
Standard Room
Stayed in Nov 30, 2024

"Excellent"

8.0

Great hotel great service .

Helpful?
M
Mei
Verified booking
Standard Room
Stayed in Oct 25, 2024

"Exceptional"

10.0

Staff is wonderful. Very accommodating . We arrived on a late rainy day and the front desk helped us order ‘ take out ‘. Had 6 days of glorious stay. Thank you very much .

Helpful?