Rodeway Inn & Suites Monticello

I knew this was a budget stay, so it was about what we expected. But it could easily be made better with some new linens and a few more items added to the breakfast. It was basically toast, bagels and cereal.

It smelled like tikka masala in the hallway and rooms.

Clean hotel with breakfast included, very friendly staff, location is ideal, comfy bed . Thank you for the great service.

Booked accessible room. At check in asked them to verify the room was accessible. We go to the room and it’s not accessible. No way to get my wife’s wheelchair even in to the bathroom. Went to front desk. Told me their accessible room was broken. Showed it to me so I could decide. The air conditioner made horrible noises. The ceiling fan looked like it was gonna fall from the ceiling. I was about to call hotels.com to cancel this place and find somewhere else but didn’t look like I could find accessible nearby plus we were traveling with another couple so wasn’t sure if they would let us both cancel. I asked if they had a portable fan and they did so we made do. Bed was uncomfortable and had the fan practically in my face because there was only one place I could plug it in. Accessible shower was a joke. There’s a shower head and a hand held that you’re supposed to be able to switch back and forth. The edge of the tub was probably the highest I’ve ever seen so my wife was afraid to even try to transfer to the shower bench. I tried taking a shower but the handheld and regular shower head both had a trickle of water and practically zero pressure. I barely had enough water to wet myself down. Then… when I went to get out of the shower I very nearly face planted because my foot didn’t clear the high wall of the tub. Their continental breakfast was poor. Coffee was limited, and choices were limited. We ended up eating at a local place. They should have notified me on the room

It started out the front office staff was incredibly rude. The computers were down so we waited over two hours to get in to our room. We got to our room and there was a long blonde hair on my pillow, a dirty sock in the bathroom, and the drain in the shower was clogged, and water was in the bathroom tub. We complained and were told that it must be my hair. I have brown hair! The said they don’t have any other rooms available. We asked for a refund and they refused. I do not recommend this place. We left without being refunded, and stayed in a different hotel.

We had to ask for clean towels staying there 3 days.

Clean room, good staff

Staff were fine. Pool was closed for repair, ice machine was barely adequate. Breakfast was almost tolerable (hard boiled eggs, bagels, cereal and limited juice), the entire place looks like it had seen better days

Truth is, the place looks like they are trying to squeeze out every last drop of money they can get and not put anything back in to it. It’s in fairly rough shape.

Ty