Sarova Mara Game Camp

Great hotel had the best time ever here. Location inside Masaai Mara is perfect in a place with lots of animals around and the cheetah Brothers&lions regularly are seen close to the hotel. Masaai Mara is definitely a prime safari destination with the best game viewing and nature around. The "tents" are luxury rooms with a very nice private deck space and ensuite bathroom. Matrasses a bit hard but that's Kenya standard, they will give you extra blankets to soften the matras when needed so no worries. Big pool(unheated), many activities and every night a show or something else to experience like traditional Mara dance. The hotel is good wheelchair accessible and they have a adapted tent&toilet. The food served in the restaurant is excellent very high quality and many choices, you can taste they grow their own vegetables. Nice live music during dinner and indoor and outdoor seating. The private outdoor dinner is a must when celebrating a special occasion we will never forget ❤️ They also make nice lunch boxes for free on request if you ask the night before so you can stay in Mara all day without having to go back for lunch. The thing this hotel makes exceptional is their wonderful staff and there efforts to make you feel at home. Always friendly, happy and trying to make your day better. From the hot water bottles in your bed placed during dinner, to helping you with whatever you need or a happy talk nothing is unpossible. We will definitely recommend this hotel it's a experien

Great location, clean rooms but photos looked a bit more spectacular and this is most definitely not a 5 star hotel. The food was disappointing. Coffee was sour, which led me to notice the pot was frequently dirty with old coffee stains at the rim. Bread station was not fresh, pretty stale. I wish the hotel would enforce etiquette - Chinese guests were inconsiderate and frequently hogged all the food stations. Water in this hotel is NOT potable. They give you 2 tiny bottles per day and force you to buy exceptionally overpriced water at each meal. Take large bottled water with you to the camp, though it is apparently not permissible to bring outside water to the restaurant. Staff is overall very polite and helpful. Beware of Masai people who haggle you for overpriced items, even at the hotel. If you visit their village which is nearby, they charge you $25 USD per person. Politely we declined to buy their trinkets and said we didn’t have cash. After giving us a 1 hour showing of their village and how they are against any modern technology, they told us they take Visa or MasterCard at their village market. Bahaha. If you take a Balloon Safari which you can book at the hotel - negotiate the price. They seem to charge Americans more for everything which is pretty irritating. We found out that people in our Balloon Safari paid less than we did. Not cool.

The tent itself was very dirty and service was slow

massai presentations very good,service at restaurant very good

This place is a dream. Best place to stay in Masai Mara hands down. And possibly one of my fav places I've ever stayed in the world. Service is top notch. Staff makes you feel like you're family which makes it that much more special. Wish I could stay at least a week to soak in all the healing, peaceful, calming vibes.

Beautiful property and staff! Felt like our home away from home immediately. Would highly recommend.

I had an amazing stay at Sarova Mara Game Camp which is just inside the Sekenani Gate. The service from the moment I entered Reception to the time I left was simply superb. The accommodation was very clean, comfortable and well stocked with toiletries and furnishings and the restaurant provided a wide range of quality food at each meal. Highly recommended and one I definitely plan to revisit

Amazing and beautiful stay at Sarova Pros: Staff is super friendly and well trained. Food is good, lots of variety. Nice pool area. Good wifi. I also need to mention our guides Edward and Tony who were superb! Cons: Not really a con and at no fault of Sarova but fly's and insects so be prepared

We had an amazing time at Sarova properties in Kenya. Sarova Mara Game camp was amazing too. Excellent staff, outstanding food and amazingly warm stay. Special shoutout to Martin, James, Kevin, Gilbert, Abel, Joseph, Grace and all others...would love to come back soon.

Good hotel with friendly staff. Unfortunately as we checked out and reached the jeep to take us to the airport (extra $45 pp) the receptionist came running claiming EXTRA payment of $75 pp per game drive. This was not stated anywhere nor were we informed at any point. This was sad end to an otherwise good experience.