Melasti Beach Resort & Spa

The garden and pools were great. Unfortunately the rooms have not been maintained very well at all. No shower rails no safe. The staff were excellent could not fault them. The breakfast was not very good, needs to have more variety. The hotel is in a great location but it needs more maintenance it has such great potential .

It is a bit out dated and run down

there was no hot water and when they fixed it there was no water at all, i didn't end up staying there we got our own villa somewhere else.

Location and the gardens and Balinese tradition

The property is an absolute disgrace!!!!! It is tired, filthy and so unkept. NOTHING at all like the pictures. Sheets are brown, towels are brown. Cob webs swinging from the ceiling that is covered in mould. bathrooms are absolutely filthy. The pool has a nice ring of scum around the tiles. The breakfast is just so poor its not funny. Please your options and as you get what you have payed for!!!!!!!!

Great closed to beach and shops plus dinning

I have been staying there annually for more than 13 years but it has declined drastically since COVID I asked for ground floor but put on first floor luckily it had a ramp but was only for 2 nights then changed to ground floor. The first room we were in we’ve stayed in before and the bathroom door still gets stuck not fixed after constant feedback of 3 years. Bedding and towels need replacing very washed out and grey with holes. Breakfast below average. Gardens used to be beautiful now neglected and needs a good clean out. 2nd room we stayed in the entrance door very difficult to close and a few days later the bed collapsed but great service in the way that after contacting reception they fixed both problems within 5 minutes. Cafe on street entrance had bad service had to wait 40 min for food that was overpriced for such small tasteless serves. We won’t eat there again. Tv reception very poor and only a few channels needs smart tvs. Most hotels now have them. Needs painting. The pools are terrific. The staff were great and the surrounding area we love the shopping eateries are spot on but not sure if we will be back there’s a lot of well priced nice accommodation close by

Friendly staff and great location. Love breakfast buffet

See Trip Advisor. Black mould ceiling in bathroom, cracked basin, dirty bath and shower, putrid stained old mattress and stained mattress protector, no pool towels for days, dirty kettle, previous guests food left in dirty fridge. Beligerent manager. He lied to us 3 times about being fully booked and only having the rooms ge showed us. We asked for a room with some power points as we bith have CPAP machines to sleep with. He said they didnt have any rooms. Our friend then complained at 9pm when she saw the state of her mattress. 30yrs old and stained and black mould! Suddenley they were being shifted! When we saw they had a powerpoint right next to the bed i said why wasnt i offered this room. They suddenley said you can.have the room next door. They showed us 2 rooms before the moukdy mattress episode and giving us a long power cord to drape over the dusty bedhead. Then they give us what we had asked for. No assistance with baggage at all. Our room didnt have any towels so i returned yo teception. The manager just said find the room cleaner. Its a big hotel! I had to climb to the 3rd floor and look for their trolley.Pool is dirty with black tiles and thick grease ring around it. Bread mouldy at breakfast. Not worth the money we paid. This hotel should be removed from Wotif!!!!!!!! I wanted to contact you and ask for our mo wy to be transferred to another Hotel but you dont have an assistance line!

Near beaches