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7.4 / 10 Guest Rating

Enjoy Pucon

Clemente Holzapfel 190, Pucón, Araucania, 4920000, Pucón, CL

Enjoy Pucon - main view

About the Property

Discover the ultimate getaway at Enjoy Pucon, where luxury meets relaxation on the beautiful shores of Lake Villarrica.

Indulgent Spa Retreat
Unwind at our rejuvenating spa offering a delightful array of massages, body treatments, and facials designed to pamper your senses and recharge your spirit.

Culinary Delights
Savor delectable dishes at Restaurante Rangue, our family-friendly restaurant complete with a bar/lounge. Enjoy the convenience of 24-hour room service and a complimentary buffet breakfast served daily.

Convenience and Comfort
Each of our 151 air-conditioned rooms is equipped with modern amenities, including minibars and LCD televisions, ensuring a relaxing stay. With complimentary Wi-Fi and a friendly 24-hour front desk, we are dedicated to making your experience unforgettable.

Elevate your experience by booking your stay at Enjoy Pucon today!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Front entrance ramp
Health club
Hardwood flooring in public areas
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from December 15 to March 15. Pool access available from 9:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Triple Room - Photo 1
Standard Triple Room - Photo 2
Standard Triple Room - Photo 3
Standard Triple Room - Photo 4
Standard Triple Room - Photo 5
1/5

Standard Triple Room

3 Twin BedsInternet - Free WiFi 50+ Mbps Entertainment - LCD television with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Safe, phone, and wardrobe or closetComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningPrivate bathroom

2 Double Beds

Non-refundable
Breakfast Included
20% OFF$182.26

$145.81

Includes taxes & fees
Superior Double Room (Matrimonial) - Photo 1
Superior Double Room (Matrimonial) - Photo 2
Superior Double Room (Matrimonial) - Photo 3
Superior Double Room (Matrimonial) - Photo 4
Superior Double Room (Matrimonial) - Photo 5
1/5

Superior Double Room (Matrimonial)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - LCD television with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Safe, phone, and wardrobe or closetComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningPrivate bathroom

DOUBLE Double Superior

Non-refundable
Breakfast Included
20% OFF$216.15

$172.92

Includes taxes & fees
Standard Double Room (Matrimonial) - Photo 1
Standard Double Room (Matrimonial) - Photo 2
Standard Double Room (Matrimonial) - Photo 3
Standard Double Room (Matrimonial) - Photo 4
1/4

Standard Double Room (Matrimonial)

1 Queen BedInternet - Free WiFi 50+ Mbps Entertainment - LCD television with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Safe, phone, and wardrobe or closetComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningPrivate bathroom

DOUBLE Double standard

Non-refundable
Breakfast Included
20% OFF$196.5

$157.2

Includes taxes & fees

Guest Reviews

7.4
Very Good105 verified reviews
AI Summary

Guests highly rate the good overall experience and frequently praise the positive service.

Categories

Cleanliness5.8
Service7.8
Location7.8
Room Quality7.8
Amenities7.3
Value for Money7.8
Food and Beverage7.8
Overall Experience7.2

Select topics to read reviews

F
Francisca AlzamoraclCL
Verified booking
family_with_children
Standard Room
Stayed in Dec 21, 2025

"Good"

6.0

Solo destacaria la ubicación

Muy mala mantencion del lugar. Edificio en deterioro , telas de araña, departamento con lpoeza muy básica. Mi marido se corto el dedo con un vidrio que había en la alfombra. Te dan una tarjeta que dice: servicio a la habitación con un número de teléfono, pero llamas y no realizan el servicio.

Helpful?
A
AlejandroclCL
Verified booking
solo_traveller
Standard Room
Stayed in Dec 19, 2025

"Excellent"

8.0

La ubicación

Instalaciones antiguas

Helpful?
A
AlanclCL
Verified booking
family_with_children
Standard Room
Stayed in Dec 15, 2025

"Good"

4.0

lo mejor es la ubicacion

muchas cosas, la piscina no muy temperada , falta mucha mantención, dependencias viejas , muy caro para la calidad que ofrece , muebles viejos sin mantención , la cocina con lo mínimo . Sin nada de cortesía . lo mas malo de todo el check in super tarde 17 hrs , y el check out 11 hrs ( pésimo ), por relación calidad precio no lo recomiendo en lo absoluto. Su restaurant carta muy acotada y cara. en resumen una nota 4 es mucho para lo que ofrece , solo rescatable la ubicación.

Helpful?
T
TomásclCL
Verified booking
extended_group
Standard Room
Stayed in Dec 13, 2025

"Good"

4.0
Helpful?
M
matias ignacioclCL
Verified booking
family_with_children
Standard Room
Stayed in Dec 12, 2025

"Excellent"

8.0
Helpful?
C
CariclCL
Verified booking
family_with_children
Standard Room
Stayed in Dec 11, 2025

"Very Good"

7.0

La ubicación es fantástica.

La limpieza no es buena. Se sentía olor a tiempo sin uso, las cortinas sucias y telas de araña.

Helpful?
A
ALEJANDROclCL
Verified booking
extended_group
Standard Room
Stayed in Dec 11, 2025

"Recomendable"

9.0

Ubicacion perfecta.

Falta algo de mantencion al edificio

Helpful?
P
paulinaclCL
Verified booking
couple
Standard Room
Stayed in Dec 10, 2025

"Mala relacion precio calidad"

4.0

Esta bien ubicado

No tenia aire acondicionado y hacia mucho calor en el departamento, la cama estaba rota en una esquina y era todo antiguo. Tenia un ventilador la habitacion pero estaba tenia una de sus patas malas. Ademas fuimos con mascota y nos cobraron adicional 25.000 mas iva lo que me parece bastante alto en relación a otros hoteles que son de mejor estándar. El check in es bastante tarde a las 5:00 pm y el check out bastante temprano a las 11:00 am.

Helpful?
A
ArielclCL
Verified booking
family_with_children
Standard Room
Stayed in Dec 9, 2025

"Very Good"

7.0

La ubicación es privilegiada

Instalaciones que requieren mantencion

Helpful?
L
LapolearAR
Verified booking
extended_group
Standard Room
Stayed in Dec 9, 2025

"Esta vez no resultó cómodo."

6.0

Nos encanta la ubicación. Tiene departamentos/condominios en que toda la familia cabe junta. Tiene cocina aceptable (no muy completa)

Pedimos un departamento familiar para 8 adultos y nos lo dieron con camas marineras (literas de dos pisos). Pedimos cambio y nos dijeron que no había otro disponible. Si se solicita para adultos (no había niños en el grupo familiar), no entendemos como se les ocurre que una persona mayor a 25 años pueda subirse y dormir a semejante altura. Fuimos en dos autos. Uno tuvo que estacionarse fuera del complejo. Nos dijeron que correspondía un solo vehículo por departamento porque estaban llenos y no fue así.

Helpful?
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