Fiesta Inn Cuautitlan

Service is excellent , nice people, good prices, good food and service bar.....

Rooms are nice, pool and gym are great, restaurant has 0 personality but great food, overall perfect for a business trip, fast access to the highway if you have meetings out of town, about 50 min to the airport

Buffet could be improve

Staff was very friendly, rooms were clean and buffet breakfast had a varied selection. Dinner/Lunch menu is limited so plan on only eating there 2 or 3 times. Not much to do inside the confines of the Hotel Compound. Although not one of them I did see other guests using Uber to have food delivered.

Check In Person never helped. She said she would check with manager, but she never asked. Everyday, I asked her to check Manager, but she said she would, but she never ever asked her Manager about issue.

Like: Helpful staff Dislike: Bland Room Service food

clean, staff were respectful, property location easy to get to restaurants

Very good hotel when you are working :) very nice rooms clean, food is ok and with many choices, service is always perfect. We always go to the fiesta inn for work and we will always stay at this hotel Thank you

Overall, the stay was good. Staff was friendly and helpful. The shuttle ride from the Hotel to the Ford Plant every morning was very helpful. On the negative side, the Air Conditioner did NOT work well. When I made the reservation online, it showed that the Breakfast was included in the Ford room rate. When I checked in, I was told that it was NOT included in the room rate. This is a consistent problem. This has occurred many times and needs to be corrected.

Great hotel for business trips. Nice bar with decent food. A lot of the staff speaks very good English which helped me a ton being I don’t speak Spanish. They have safe taxi’s waiting at the hotel to take you wherever you need to go in the mornings or just use Uber’s...Don’t drive yourself—way to crazy...