Americas Best Value Inn Phoenix Medford

The temperature was close to 100 degrees. I told the desk clerk that the ice machine wasn't working. He said it was likely because someone used too much and to try again later. When he accurately read my dissatisfaction at that response, he offered chunk of ice from the kitchen. One large chunk - maybe 2 cups? - that wouldn't fit into a water bottle. When i tried again later, it was very frustrating to have the young woman at the desk just shrug when i told her that the ice machine still wasn't working. She said it would probably take a week to get it repaired. Not great customer service. Also, we needed to get on the road early and at 6:30am, the front desk was locked up so we couldn't return the keys - or get any of the 'promoted' breakfast. Will not recommend this to others.

Kind people. Quiet nice safe area. Super thankful for everyone here.

I called ahead and asked for a downstairs room because I was having surgery at the local hospital. The woman that answered the phone said no problem and even asked if I needed a handicap bathroom. The gentleman that was at the desk when we got there said we had an upstairs room and he wouldn't change it. So I had surgery and then had to climb the stairs. The outlets in the room did not work. The bathroom was so small you can't even turn around. It probably would have been all right if I only had to spend one night there. But since I had to spend two nights there it was uncomfortable.

The rooms are nice and large with very comfortable furniture. They have a nice table with two chairs for sitting at and eating which is unusual for hotels. Nice little fridge with a freezer which is also unusual. I highly recommend this hotel.

Very clean and quiet. Surprisingly reasonable rates; I have paid much more for less. Only a few miles outside of Medford and much better than Medford motels. Decent restaurant across the street (2 minute safe walk) Will stay again.

Good place

Bed uncomfortable if you lije firm its perfect

Nice comfy. Staff was very helpful

Well maintained