Extended Stay America Suites - San Rafael - Francisco Blvd East

The location was convenient, right off the freeway and the hotel outside the rooms were clean.

The room itself was filthy. The headboard had maybe lipstick on it and the side tables were not wiped off at all. There were sticky cup rings on it. The shower absoutely had someone's hair in it.

Everything

The room was right next to the parking lot, so we were able to see our car outside the window. The beds were extremely soft, and the AC worked very well. The whole family enjoyed our stay! The morning coffee was delicious. You just have to go fast, or you might not get any at all.

The room was spacious. The beds were soft, and the AC worked extremely well. The check staff that helped us check in/check out were very nice and made sure our stay was a great one. If we ever head up this way, we will definitely be looking into staying with extended stay again.

it was fine. staff nice and effecient.

Nice

The room reeked of marajuana. The food for the breakfast was gone before 7am. The stay was not nearly worth what I paid. I found other cheaper rates online closer to the arrival date. Just not a good experience.

This isn't the most convenient location. It took me a couple of days to feel comfortable coming and going. The area surrounding the property was very commercial, and freeway access is limited. The hallways required a good vacuuming, as did the floor in my room. The staff was the best, especially Jackson, who checked me in and remembered my name. I found it most convenient to take Uber.

The staff was friendly, courteous and genuinely concerned about my satisfaction.