Courtyard Pittsburgh Monroeville

J’ai bien aimé le principe de la suite, avec un salon séparé de la chambre

Finding out the last day that we'd been entering the hotel by driving up a wrong way exit via sheetz.. when I asked the employee who told us if they thought about putting up a sign, and they said there was a sign, and we had missed it.. I enjoyed having a good laugh when seeing the no left turn sign visible for sheetz customers, but no exit only anywhere.

Renovations are understandable.. but the first thing I noticed at the lobby was a wall mounted TV with. Bunch of jumble wires hanging down. The TV was installed, there was no work being done in the lobby, just looked like someone installed a tv and forgot it needs wires. First room we had the sleeper sofa listed was a chair.. im the corner with wide open space. We called down to get a room with the sleeper bed as advertised.. we were told there was a sleeper sofa in the room.. after an 8 hour drive we had to wait for the person at the front desk to come up to our room and look and see there was in fact no sleeper sofa.. before we could be moved to a room with a sleeper sofa.. after the 3rd day of our stay we emptied the garbage ourselves. And had to ask for fresh towels from the maids. Technically we stayed in a hotel, but for those prices I did not anticipate 1.5 stars.. I understand renovations are renovations.. but I don't see where not caring is part of thar process.

Nice people

Check in person acted like I was an inconvenience. Could be that tgere was excessive noise in the lobby due to renovation and that might have made her somewhat edgy. I would have put me in a bad mood so please don't ding her for this.

The room itself was clean and had a wonderful shower.

The front desk staff person we encountered during our first attempt at checking in and at checkout (same person) was not helpful during either encounter. It appeared that the were under the influence of something which made the interaction quite uncomfortable. Additionally, the AC unit is dated and makes a lot of noise, it was hard to hear the television . The room was stuffy despite adjusting the temperature several times.

It was comfortable and clean.

There's nothing I didn't like.