Homewood Suites by Hilton Cambridge-Waterloo, Ontario

Unfortunately we did not get to breakfast in time. Room has perfect amount of space for us Beds were comfy Room was clean

Staff at check in was not as friendly as at check put time

Pros: Location. Away from the busy part of town. Staff very friendly. Lobby area well kept. Breakfast good. Loved the fireplace in the room. Comfortable bed, sofa. Cons: 3rd floor - icemaker has rust around it, the ice I got tasted weird - when was the last time it was cleaned?? Hallways always hot - saw the temp was always between 78-82 degrees, so when walking to my room, was sweating a lot! I stayed in the 319 suite - had some issues that I did bring attention to staff about. in tub found dead bugs, the jetting part didnt look that clean, so decided not to use it. Decor - one of the pictures needed repair, tape falling off (not a big deal, just a thought). Shower tile had dirt on it - took a wipe and removed some of it - needs a good spraying and brush. Bedspread looks very worn out - needs replacing. The TV next to the bathroom needs to be smaller as it is sticking out beyond the wall - kept running into it going to the bathroom. Needs more usb ports - only one on the desk and wanted to charge my phone next to the bed. Living room lampshade needs to be replaced or clean - there were 2 large dark spots on it. Lightbulb in fan over the bed needs to be replaced.

The hotel was quiet and with lots of parking. A fairly good location, easy to find with Google maps. The grounds were nice and the entrance is easy to find. Has a gym and a pool, breakfast area has nice seating

The beds were ok, but not the best. While the bathroom was clean and the kitchen counter was clean, the overall condition of the suite was not great. In particular, the kitchen cupboard doors and light switches have not been cleaned in some time, dirty looking and the bedroom nightstands, bottom shelves were thick with dust. The room over all was "tired" with worn chairs, couch and peeling wallpaper. The price paid for the room should have been a much higher standard...disappointing.