Divya Sutra Plaza and Conference Centre, Vernon, BC

Found a used condom next to my son’s bed. Had house keeping clean it, went and told the front desk and asked for a manager to contact me, that was 6 days ago and still nothing

There diwb to earth its not the Hyatt but its a family nightlife work thingy spot if your looking buyer don't stay here

The ac needs to be better

Extremely cheap and still good and clean!

No coffee maker on my room.

Nothing. This place is a rundown dump with garbage and shit everywhere. The room wasn’t cleaned, the staff wasn’t helpful, it’s a disgusting cesspool of dirt

The bedbugs!!! unhelpful staff, exceptionally dirty, hotel, blood, and dirt and stains on the wall, and on our door, this place is vile and disgusting

I like the fact that there was a lot of amenities around

I stayed in the front room and the highway was so noisy I had trouble sleeping.

The location was accessible to many different places. The view from the top floor was a good sight.

I booked this hotel as a birthday gift to myself, hoping for a relaxing and restful stay where I could recuperate. Unfortunately, this turned out to be a big mistake. The room was dull and poorly maintained. The telephone was not working, and although I reported this to reception and was advised that someone would come the following morning to fix it, no one attended and there was no follow-up. The curtains were damaged and barely hanging on. The balcony window was extremely dirty, and the chair on the balcony was also unclean. The shower did not function properly; when I called reception, I was told that I needed to pull the handle out slightly and keep turning it to make it work. The sink was in poor condition and showed signs of rust. There was no main light in the room, meaning guests had to rely solely on the two lamps provided. This made the room poorly lit and inconvenient to use. The pillows looked and felt completely worn out, making it impossible for me to get a good night's sleep. Overall, this was a very disappointing experience. To make matters worse, there is no restaurant on-site where guests can purchase breakfast, lunch, or dinner. I would not recommend this hotel for luxury ot comfort based on my experience.

Cheap

Very dirty