PortoBay Búzios

Hotel foyer and pool area very attractive. Simple rooms in exotic location. Short walk into town. Friendly staff. Pleasant breakfast sitting next to the pool.

Would have appreciated water in room being topped up daily.

This is a dream hotel in all aspects. We stayed in the royal suite which was amazing with a beautiful balcony and great views. The hotel staff are exceptional, especially the breakfast ladies who will go out of their way to get you what you want. The pool area is lush with plenty of sun loungers. Walking distance to town and close to most beaches. Great value for money.

Nothing

My stay at PortoBay was really good. The hotel met my expectations and I had no major issues. The reception is quite beautiful, check in process was super fast and we were given a welcome drink. Room was spacious and the bathroom was also large. There's a balcony with a hammock to relax outside. Bed was comfortable, shower was good, a/c worked well (which is essential during summer in Buzios) and there was good space for our suitcases and also hanging clothes. Breakfast by the pool was amazing. The spread is nice with fresh fruits everyday, breads, cakes, cheese, ham, pao de queijo, yoghurts and they prepare amazing waffles, omelets, tapioca, avocado toast and much more. Wifi was strong and worked well throughout the entire property. They also provide towels to take out to the beach for free. Staff was always friendly and helpful. Location is good, within 5-10min drive to various beaches and just a 10min walk to Rua das Pedras/Orla Bardot, where you can find countless restaurants/bars and shops. The propety itself is in a very quiet area, so it's good to relax and sleep at night.

My only critic is to the housekeeping staff. During our 3 day stay the only thing they did was to make our bed and clean the trash bin. Buzios is a beach destination, so people tend to spend the whole day out at the beach and inevitably come back bringing sand/dirt from outside. Our room was never cleaned properly, neither were our towels, face towels and not even the shower mat (which was clearly dirty) changed. Even the glasses from our welcome drink were never taken. Everything else was great.

Place was really nice, good location and the staff really went off with excelente service. Definitely coming back again

Pillows

Delightful staff + the pool + the location + the breakfast+ spacious accommodation.

Bathroom could do with an upgrade + noisy central air-con.

Great location, comfortable room, excellent service.

Location Breakfast staf

The lovely Ladies at the morning meal set the tone for bright days! I would like to warmly thank Pricilia, Gege, Chris, and Ana for providing such amazing breakfasts each morning...You make the place!!