Classic Hotel Gala Split

Найбільший плюс це локалізація цього готелю! На березі моря, чути шум моря, неймовірні краєвиди. Великим плюсом було те, що гості цього готелю мали свої лежаки на пляжі. Неймовірно красива тераса на якій ми щодня їли сніданки. Щодо сніданку, достатній вибір страв, хоча це явно не найкращі сніданки які ми їли в різних готелях. Здається мені, що мала різноманітність як на чотиризірковий готель.

Більшість персоналу дуже привітні і хороші люди. На жаль коли зʼявилась потреба звернутися до рецепції, одного вечора після довгої поїздки до і з Макарської - розчарувала дівчина на рецепції :( Хоча ситуація була максимально банальною і працюючи в готелі вже кілька років, цю проблему можна було вирішити за 1 хвилинку. Ситуація: ми раз на 5 ночей попросили про прибирання кімнати, до покоївок жодних претензій - але просто забули залишити нам свіжі рушники. Не проблема, йду до рецепції і прошу про рушники, нічого дивного, нічого страшного. А дівчинка на рецепції - спочатку «Не можу вам нічим допомогти» і посміхається, потім «За доплатою» - вибачте, але платити за те, що нам забули залишити рушники в чотиризірковому готелі- це абсурд. Ми не просили про пляжі рушники, лиш рушники аби прийняти душ після цілого дня надворі при температурі 30 градусів. Благо була біля рецепції інша дівчина, якій я пояснила ситуацію і вона сказала дівчині з рецепції дати мені вже ж хоча б якийсь рушник аби ми могли прийняти душ ввечері. Ситуація, як я і вказала вище, могла б вирішитись за хвилинку але через байдужість однієї людини - враження про готель зіпсувались.

Kort vei til stranden. Hadde det vi behøvde i nærheten

Skal noe negativt nevnes så kan det kun være at terassedør ikke kunne låses på vårt rom

Zwembad en personeel

Slecht aangeven waar de receptie was + slechte parkeerplaats

The location is amazing, right on the beach, great restaurant and bar that is reasonably priced. It’s a modern hotel with WiFi, a gym and pool (indoor).

Breakfast wasn’t the best although it was included.

The location was amazing

The room smells quite stale and is in need of tlc. The bedding was clean but shabby.

Excellent location on the beach. Kids enjoyed the pool and gym. Lovely to have breakfast on the terrace while looking out on the sea. Very close to Split.

It is modern, new, comfortable, with amazing view on the sea. It is situated on first line. The breakfast has nice choice of different food. In summer time they also have indoor pool working.

Everything was great b

We stayed at Hotel Gaia/ San Antonio in Podstrana 7-11 October We arrived in the dark and the letters on Hotel Gala were not illuminated so we weren’t sure we were in the right place until we checked with reception in the San Antonia sister hotel. We had a triple bed room. 2 twin beds and one sofa bed no 73 The safe didn’t work. The first night 2 slats fell from the sofa bed We informed reception and housekeeping promptly came and replaced the slats and gave us another safe Tuesday night the slats fell out again and we noticed that rubber grips in the frame were missing. The bed also collapsed in the middle where the bed folds out. We tried to secure the slats with tissue paper and informed reception. On our return in the evening nothing had been done. We expressed concern and were given another room (84) for our friend to sleep in. It was dark and late so we didn’t inspect the room fully. During the night there was dripping from a ceiling light fitting into a bucket! We complained and Ivana Vileta, who had been very helpful throughout our stay came to see both rooms. She offered to put a towel in the bucket to muffle the noise and would try to get the sofa bed fixed. That evening we saw the a table had been wedged under the bottom half of the bed to prevent the slats falling from that end but nothing could be fitted under the top half as springs prevented it. We were offered a choice of the 2 rooms for our friend to sleep in, no other room was available and we were offered 20% discount in the hotel restaurant which we accepted. The waiter was abrupt and rude. Described the seafood in the seafood tagliatelle as sea bass and tuna, it came with just mussels. I ordered seafood salad and I received risotto. We ordered bread, none came. When we said we wanted what we ordered I was told the risotto was better than the salad and he said he didn’t say the tagliatelle came with other fish. We left expressing disappointment and frustration In the morning the receptionist asked us to pay for the wine. We had drunk some while we were waiting for our food. We asked to speak to the manager as the wine bill needed to be addressed with all the other issues we had experienced. We were told to come back in 30 minutes which we did. A long conversation ensued with the manager (Branimir) insisting that it was reasonable to give us a room with a leeking ceiling without informing us of the issue before hand. He wanted to charge us 44€ for the wine but reduced this to 14€ as we insisted we had only drunk half of it! No apology was given for the broken bed or appalling service in the restaurant. The only thing we were able to receive was the use of the room with the leek until 7pm when we had to leave the hotel instead of checking out at 11am. Very disappointing experience and we certainly won’t return The positives were: Ivana arranged for us to have 3 packed lunches on the day of our boat trip as our early departure meant we couldn’t have breakfast The bathroom was clean and had a powerful shower Reception staff were helpful especially Ivana We had a small balcony ( but just 2 chairs)