Courtyard by Marriott Hattiesburg

Clean , updated

The room was decent

I have stayed there twice the first time the room had a smell to it the second time the bathroom had a musty smell to it.I usually have to buy candles and air freshener for the smell

Location

The combination tub/shower is dangerous for slipping and falling. The potential for very bad debilitating injuries, or even death, is high when taking a shower. The bottom of the tub is extremely slippery. There is no wall mounted grab bar except the one to hold onto when getting in or out of the tub. Just a simple rubber non-skid rubber liner will help. The amount of a lawsuit for a serious injury or death would certainly be in the tens of millions of dollars for recognizing there was a serious safety problem that existed, could have addressed and rectified the issue, but wasn’t. It shows a total disregard for the customer’s safety and I found the same issue at other Marriott affiliated facilities, indicating a willful disregard to fixing this serious bath safety issue. You have now been notified as you asked to be in the request for feedback.

They did not have a free breakfast, and thats the best part of a hotel.

Bathroom door would not lock, and bathroom did not flush good. No good water pressure, and AC temp would only get to 70° room was warm.

Drapes in room torn, night curtain pole broken, however room was clean. Upon arrival Lobby had left over dirty dishes sitting on tables. Food service scheduled for 5pm was over an hour late with staff not actually confirming food service would be available. They recommended a sports bar for dinner because staff wasn't sure food service area would open.

See above, basically it was the wrong hotel for me. Sorry I joined the rewards program.

I spent the night away from Jackson that night and couldn’t have asked for better amenities. It was a cozy, clever experience.

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