Courtyard by Marriott Pensacola Downtown

All good but no complementary coffee.

although there are renovations ongoing, the hotel staff were very accommodating in minimizing the disruption. The fitness center is new and staff at the cafe were very friendly. An amazing location with everything within walking distance, especially the historic downtown.

Was awoken at crack of dawn with extremely loud what I was told construction work was not offered a different room until I said I wished to stay another night but not this room (wich had a non functional toilet) second night was much better minus the fact both nights stayed the pool seemed to be closed .. the morning I left there was no hot water ......

Liked location, it was convenient to downtown and to the bridge to the beaches. Like that several good restaurants and bars were within walking distance. Like convenient free parking. Didn’t like the fact the hotel is undergoing renovations. There was no notice on website about the inconvenience of the renovations. Didn’t like the traffic noise. The hotel is located between major highways going and coming from the beach bridge. Didn’t like that the hot tub was dirty and not working. Didn’t like that two of the four cardio machines didn’t work. Didn’t like the fact that breakfast was not included with the hotel room cost. Didn’t like that the toilet flushed completely once out of appropriately every 6 flushes.

Lovely hotel, I liked that you have a bar. That was convenient.

The hotel is being renovated, which was. not disclosed when I paid for the room on line. While the renovations did not interfere with with our stay, it would have been nice to know that there were some limitations.

Construction going on and place is in terrible shape. Construction starts at 7 am. Loud and messy at the moment. Phone didn’t work at the front desk or in my room. Should be giving a deep discount to be staying at the moment and let guest know it’s under construction

My husband and I stayed at this Courtyard while he was on a business trip. It was just one thing after another. This is probably the worst Marriot I’ve ever stayed at. Positives: clean ; convenient to restaurants; staff was friendly. Negatives: No microwave in the room -had to go from 5th to first floor to use the microwave; the beds are now on a platform base with edges that stick out. I hit my leg two times. Construction everywhere which was not mentioned anywhere. The shower had two shampoo bottles instead of a body wash so got the floor all wet going for the bar of soap at the sink. I went down in the lobby to get change to use the washer since they’re not credit card run. No change! I was told I could walk across the street to the Circle K ( it was really about a half mile away). I didn’t have a car so I couldn’t do laundry until my husband got back from his business meeting . My husband stays at least 50 times a year at Marriott hotels in various locations and we have never had these issues. I hope I never have to stay at this one again.

No complimentary breakfast, no coffee, tea, or water in lobby. Whole lobby and most floors under construction.

Just about the whole hotel was under renovations. Would have appreciated knowing that fact before I booked.

They had with their credit card system, tv didn’t work and wasn’t put together, construction on the same floor in the next room over. If you knew there were construction going on at 7 AM on the floor and the next-door to our room. You shouldn’t have booked that hall, that floor, or that room. They then tried to double charge me when I was leaving.