Fairfield Inn & Suites by Marriott Edison - South Plainfield

The street traffic & AC were loud. Disruptive with sleeping

Good location

Not clean, poor breakfast both in terms of food availability and quality of the food

Good location, it was right off the highway . It was near stores and dinnering

POOL, I was told prior to my stay that the pool was up and running. When I checked in they told me that the pool was closed. Breakfast: small section conceding they get a lot of bus tour traffic. Rooms: were not up to par. Cracks in the walls

Nice breakfast

The staffs are so incompetent. I reserved 3 rooms for 6 kids, me and my husband. They gave me 1 room and they said that booking.com canceled the other two rooms. So they said that either I have to pay for another two rooms or we have to leave. With 6 kids, where should I go? I asked them to figure out and I was going to pay for another two rooms. They finally figured it out that I indeed has all 3 rooms at the end. But it took more than 1 h and we were all exhausted. We ended up get into the room well after midnight. I liked this hotel because the rooms clean and beds are comfortable and the breakfast buffet is decent. But this type of experience really makes me hesitant to visit this hotel again. The fear that I could stay outside with 6 kids without room, even I paid all the 3 rooms ahead of time was really really terrible. I still don't know what happened but I hope they can either fix their system or train their staffs properly.