Quality Inn & Suites near Owensboro & Holiday World GOLD AWARD WINNER

The room was clean, comfortable temp and beds. There was plenty of space. The staff was polite and welcoming. The location was perfect for the reason that we were in town. Will stay again if we need.

The pool was closed but a reason was not listed or were we informed of this on check-in. We had a service dog with us and they changed our room after finding this out as they prefer to only have animals on the first floor. We were wanting to change our reservation as there was a snow storm coming in on our second night stay. They would not let us cancel because we had booked through a third party.

Room was OK. Stayed two nights. Motel advertised hearty hot breakfasts. The first day was pretty good with scrambled eggs and sausage patties including make your own waffles or toast but this morning there was just a few sausage patties and no eggs.When asked about whether there was any more sausage and eggs, someone brought out a pan of maybe 6 sausage patties and there were no eggs despite there being ten or more seated in the room and waiting for hot food. There was next to no fresh fruit and a lot of packages of granola bars and muffins but no fresh baked goods.Someone should have been there refilling things when trays went empty.Also had to pay a fee for using credit card to pay for room as well as a substantial damage deposit for each room.This place was quite chintzy overall and didn't appear too concerned with insuring a quality guest experience despite the sign on the door guaranteeing you one when you walk in. I would think long and hard before staying here again as would my daughter's family who also stayed here. Someone in corporate needs to talk with the family that runs this Quality Inn and perhaps explain what the word quality means. The ratings listed for this hotel are exorbitantly high based on our experience.

Recently updated

The bed was very comfortable. Room clean. Basic amenities. The only thing i did not like is that breakfast is an hr LATER on the weekends and we do early starts to get on the road so we did not get breakfast before our travels.

No heat the 1st night, different room 2nd night, the tv was not set up right to recieve signal. Took some time to correct it.

Staff was amazing! The bed was so comfortable that i woke up 6 hours later in the same position i fell asleep. The indoor pool was warm and nice but the room its located in was a little chilly. Would have been better if it had heat. All and all, this is a great place to stay! Will definitely visit again.

The staff was extremely friendly and courteous and the motel was very clean nd our room was spacious and comfortable.

Breakfast. My friend said, the waffles is good. I try to make one. But i didn't know how to use the waffle maker. It starts beeping. The staff came to check me out and help me. Saved my waffles and i enjoyed it 😋 ☺️

Clean and quiet - just what i needed. Helpful staff is always appreciated too. Thank you for a great stay at your facility.