Comfort Inn & Suites Las Vegas - Nellis

Bed smelled like body odor

Quiet and comfortable

It was available

The night clerk was rude and the bathroom ceiling started sagging and falling from water buildup and when I let the front desk clerk know, her reaction was "oh wow". The bed was lumpy and the bathroom floor was dirty.

Great hotel. Helpful front desk staff, air conditioning really cold and quiet, beds were very comfortable, room was spotless, no noise issues at all. Great location next to other hotels and Las Vegas is close by. Will stay there again when we return.

It was ok

Booked a 2 night stay, found out prior to checking in that a family member had a medical emergency that caused me to return home early. When checking in informed the evening manager who was wonderful, that I would only be staying one night as a result. She told me she would refund the 2nd night since it was still 24hrs before the 2nd day would be used, but that the manager in the morning would have to perform the refund since it was prepaid. Next morning the manager refused. I switched to this hotel for my monthly Vegas trip due to another's recommendation. Will not be using them again. His failure to refund me 1 night has cost them 24 nights annually as a result. Too bad for them, Will now go back to my usual, LA Quinta just down the street. Much better service.

We got woke up to the ceiling of the hotel leaking water. We thought the shower was on with how much water was coming down from the ceiling... The floor was soaked and where the water was coming from it looked like it was a previous attempt to repair with tape, but clearly that didn't work. AND there was water coming out of the door jams. WE talked to front desk and they didn't do anything for us. We canceled our remaining nights and have yet to get my money back. Would not recommend this hotel and I do no seeing us ever staying at this hotel again.