The Isle of Mull Hotel and Spa

Like.- superb bar staff. Shame about automatic 10% service charge even though I know you can have it revoked- leads to embarrassment. Dislike- room29 had large tear in curtains- picture taken and shown at reception. Damaged painting on window sill and windows is a poor look. No air conditioning provided- not even a fan. Shame because when I left window open to cool room down at night, led to many midges getting in. Considering the charge of over £200 per night for a room only, I believe this place not to be good value for money.

Brilliant first couple of nights off the ferry. Staff really helpful. Guests really friendly and interesting. Main reason for visiting woldlife and birds

We hsd an excellent stay st hotel staff friendly helpful and knowledge of area

Beautiful location and quiet. Had a nice dinner at the bistro as well. The staff was super friendly. We would absolutely recommend it and stay there again if we come back.

Really nice 4* hotel within walking distance of Craignure ferry terminal. Room, shower and food all good. Well maintained grounds with walkways down to the beach, and pleasant outside sitting areas including a balcony off the main bar lounge with great views over to Oban. Generally the service was very good, but the only reason I didn't give this place 5 stars was that on the restaurant menu there was a cheese plate for 2. As my wife wanted a pudding I asked if I could have the cheese plate for 1 - "No" was the response. I genuinely don't understand this lack of flexibility and would appreciate someone from the hotel explaining the thought process to me. That said, I would stay again.

Lovely location and staff with nice decor. Let down by little things - blocked sink, no plug by mirror for using hairdryer, no shelf/bench to put suitcase on or drawers for belongings so literally living out of floor-drobe. Also on arrival, bed was made up as double although twin had been booked so unable to relax until housekeeping had been in to make into twin.

Love the whole experience

Hotel is in an ideal for location for the ferry from Oban. The staff were welcoming and helpful. The room was comfortable. We had a lovely dinner in the Bistro.

Really nice little hotel. Clean and fresh rooms. Superb views. Staff excellent. The food is reasonable good pub standard. Great little pool, 16m so you can get a swim in. Fabulous walks all around and minutes from the ferry. Delighted to have stayed.

It was an expensive stay, but not great value for money.