Ben Wyvis Hotel

Scotland

The only thing we could fault was the lack of bar staff on Saturday evening. My partner waited twenty minutes to be served— only one person trying to serve about twenty customers. The staff members we came into contact with during the rest of our stay were excellent.

When I pay almost £100 for a room I expect it to look less like a prison cell

On a positive note the breakfast staff were helpful and polite. I booked a classic room With a mountain view. Got an attic room, mountain view yes, toilet blocked first morning not fixed for night time no one to sort it so the very helpful man on re ceptio

Much better than expected, very friendly staff (from the receptionist to cleaners to breakfast servers), clean, spacious rooms, comfortable beds, tasty breakfast. Only slight downsides were a creaky door and thin ceilings, where we could sometimes hear other occupants, but it didn't stop a good night's sleep.

The property was dated in its bar area old sagging furniture . Very poor choice on menu two pasta and one rice dish no proper local food or vegetables . Ordered wine was brought the wrong bottle . Paid bar bill only to find I had been charged for two bottles of wine and the barman could not give me a refund had to wait until the morning to see a Manager . Barman was not at the bar kept disappearing had to wait 10 to 15 minutes for him to come to the bar and then again the same happened to other people . No way of getting anyone’s attention. Although the next morning there was a bell on the bar which was not there the night before .Room quite small basic ok fir one night but no more . Would not recommend here to anyone

Great hotel. Staff were very friendly and helpful. Bar and restaurant are lovely. Great location and grounds.

Great hotel. Staff were very friendly and helpful. Bar and restaurant are lovely. Great location and grounds.

Room was dusty in parts and generally old fashioned. Room was noisy from other inconsiderate guests. The room wasn't worth the amount paid and booking direct from the hotels own website was £100 more, which given the hotel isn't justified. Bar area was comfortable, if slightly in need of an upgrade. Staff we came across were friendly and helpful, but mostly kept to themselves. On checkout we weren't asked if we enjoyed out stay as it's the little things that count. Not much to do in the area either.

Excellent hotel !!!!