Hilton Garden Inn Wilmington Mayfaire Town Center

The location was a nice place to walk around. Peaceful when I was there and the pond that's close enough to walk to.

The microwave didn't work in the room and it was not a nice enough hotel to pay for breakfast but good for the staff to make money.

Great staff. Very accommodating. Great shopping and dining right there.

The mattress in the sofa bed needs cleaning. There was no tissue in the bathroom. I had to go ask for tissue, wash clothes, bath towels, and pillow cases. And for the price, I thought breakfast was included for my family, but I was told it wasn't. My 5 year old grandson has autism and I asked the desk clerk to try to put us around other children so there wouldn't be a problem with him crying or being up late but we were told by the night clerk that he was bothering the guest next to us.

This was my birthday/anniversary get away. My husband and I truly enjoyed everything.

My husband, 10 month old daughter, and myself checked in, which seemed a little crazy at the time of day. Got to our room, and no less than 5 minutes later, another customer had keyed into our room while I was changing. I realized a few minutes later our keys did not work so I went down to discuss the situation. I received new room keys and a half hearted apology, but was not offered anything for the invasion of privacy and inconvenience. I went to order food at their little kitchen and the lady taking the orders was pretty trashy with the way she spoke and was not very friendly. We decided not to spend a dime more there and ordered some food from somewhere else. We stayed in the room with the door double locked just in case. Not to mention the phones were down in the whole place. Cleaned my daughter’s bottles thoroughly and when I woke up in the morning there was a baby cockroach crawling on one of them. We couldn’t get out of there fast enough. I am highly disappointed and annoyed and am upset that I wasn’t offered a discount or anything for my troubles. Save yourself the time and money and stay somewhere else. I would not recommend this place to anyone.

We found the room to be nice and the location easy to work with for our purpose in Wilmington.

What I didn't like is the gym, i like to work out And none of the equipment worked. I wasn't told.i dod have the option to go to another Hilton to goto that gym. But i didn't. So i went to Planet Fitness.

Way treated by staff when checking. Staff waited on another person when I was next in line. Also Bathroom was not clean as expected.