Hotel Tara Palace, Chandni Chowk

Never come here. They managed to make me pay by cash. When my credit card was declined due to offline (according to him), he asked me to withdraw cash from ATM. But the truth is the network was not offline. I could pay by credit card at last in the room which is behind the reception. They asked me many question, for instance, when we check-out, when my train leaves and how much I have in the bank before he rejected my credit card. While we were talking, he said that "I already talked with my boss" and I asked "What did he say?" To be surprised, he began his answer with "Maybe..." before he started telling me his boss words. I concluded at that moment that he didn't have boss and all what he wanted was cash. At last I paid by credit card in the room which is behind the reception. If you were demanded payment by cash, you can tell my situation to let them again in that room. Complementary, RATS were running in the room because the neighbor is very dirty.

Service was great. Staff were friendly and accommodating without being intrusive. Room was very basic. Linens were like new and crisp and clean, however the mattress needs cleaning, as you can feel particles under the sheets. The mattress is very thin and not very supportive. The AC remote made noises but may not be working and I was unable to sit off the AC when the room became too cool. Also my allergies reacted very strongly after a short time in the room, so the filters may need cleaning. TV was rather small for the room size and television remote did not work. You will either love or hate the location. I thought it was great, being somewhat close to the metro and several tourist spots. A doorman was present and alert at all times. Breakfast was simple, but well presented. Overall the service was great...but the price was too high for the facilities.

Low-end hotel in the heart of Chandni Chowk, a chaotic market neighborhood. The shower, food and wifi were all pretty bad, but bed, AC, security, and noise level were good. Entrance is down a bleak alleyway. Staff were helpful and spoke good English.

Please read this all the way through to get the entire story. The night we arrived at the Hotel Tara Palace (me and my 2 children), I was terrified when the driver stopped in what looked like a slum and said we were at our hotel. The only thought going through my head was, "I have made a terrible mistake. How am I going to fix this?". I thought for sure we would get mugged before getting to the end of the alley where the hotel was located. The next day (in the daylight) we found that the hotel staff was very friendly and reliable, the food was delicious, and the neighborhood was safe. They helped us with everything we needed, including great tours and travel around the region. We hated to leave, and will be back for sure!

Hotel Tara Palace received a lot of kudos from budget traveler's and they were not wrong. Located in the heart of Old Delhi down what is an alleyway (your taxi or tuk-tuk will leave you at the end of it; no worries, perfectly friendly alley), this is indeed a cheap hotel with nice rooms and great service. The food is very good and they will carry a table up to the roof if you want your meal overlooking the city. They will book taxis for you, set up a pickup to and from the airport, or book a car and driver for you (which I took advantage of for the next ten days; great driver in Anil Sharma - you won't be disappointed. If you are coming to India for the first time, you can't go wrong booking here.

Right in the middle of Old Delhi, don't let the old lane way discourage you. That is Old Delhi. Pleasant staff, good veg food and room service. A few problems with wifi when we arrived but was fixed once they put in new routers. I don't think this can be helped but there was constant noise from ongoing construction going on in the hotel. Would highly recommend.

room was simple but nice and clean. beds were pretty hard but very clean. not everything was always working (wifi,...) but the staff was nice and always ready to help. food in the restaurant was nice.

Good stay, staff helpful. Airport pickup handy and waited despite delays. The room was fine, some minor issues but these were addressed by staff after time. Wifi in room not great. Overall though good.

If you want to experience Old Delhi, this is a great place to base yourself. It is not 5 star so don't expect it to be... But it is clean, roomy and great respite from the intensity and business of Old Delhi. The staff were excellent in helping us. The rooftop gave us a view into the ordinary lives around us and breakfast was a very decent affair to start the day. We enjoyed ourselves and Hotel Tara offered all that we needed to enjoy the essence of Old Delhi.

Staff were friendly efficient from beginning to end with excellent cheap menu. Everyone we met there was pleased with Tara Palace's situation, meals and particularly good caring service. Our tour has booked the Maiden Hotel but we returned to Tara Palace for our food!