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7.2 / 10 Guest Rating

Burcu Kaya Hotel

Ortahisar Kasabasi, Ürgüp, Nevsehir, 50400, Ürgüp, TR

Burcu Kaya Hotel - main view

About the Property

Recreation and Dining Options
Indulge in entertainment at the nightclub or relax by the outdoor pool. Enjoy meals at 2 gourmet restaurants or opt for 24-hour room service and a cozy coffee shop offering snacks. Unwind with a drink at the bar, by the pool, or at the poolside bar.

Luxurious Amenities
Stay connected with free Wi-Fi, utilize concierge services, and enjoy a complimentary buffet breakfast. The hotel also offers a television in a common area, dry cleaning facilities, and a 24-hour front desk.

Prime Location
Located in Ürgüp, steps away from Göreme National Park and a short drive to attractions like Goreme Open Air Museum. The hotel's proximity to major landmarks makes it an ideal choice for travelers.

Book your stay at Burcu Kaya Hotel for an unforgettable experience amidst Cappadocia's beauty.

Facilities & Amenities

Free breakfast
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from May 15 to October 31. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Triple Room - Photo 1
Standard Triple Room - Photo 2
Standard Triple Room - Photo 3
Standard Triple Room - Photo 4
1/4

Standard Triple Room

3 Twin Beds OR 1 Double Bed and 1 Twin Bed323-sq-foot room with courtyard views Internet - Free WiFi Entertainment - Premium channels Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, laptop workspace, and wardrobe or closetComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Hardwood flooring in roomNeed to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

30 m2
Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerPrivate bathroomHeating

Triple Room

Non-refundable
Breakfast Included
20% OFF$156.8

$125.44

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
1/7

Standard Room

1 Double Bed OR 1 Large Twin Bed269-sq-foot room with courtyard views Internet - Free WiFi Entertainment - Premium channels Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, laptop workspace, and wardrobe or closetComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Hardwood flooring in roomNeed to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

25 m2
Sleeps 1
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerPrivate bathroomHeating

Standard Room

Non-refundable
Breakfast Included
20% OFF$122.5

$98

Includes taxes & fees

Guest Reviews

7.2
Very Good23 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

D
Dreamer58069125778
Verified booking
Solo travel
Standard Room
Stayed in Oct 10, 2024

"Wouldn't go back"

4.0

The hotel is in desperate need of renovations. The rooms smell of damp/drains and I had ants in the bathroom. The buffet dinner was bad and the breakfast awful. Lots of stairs everywhere, and no elevators, which could be a problem for some people. This could be a nice hotel, if properly looked after, but as it is i would not go back

Helpful?
L
lovetotravel0698
Verified booking
Couples
Standard Room
Stayed in Oct 6, 2024

"Rudeness and arrogance!"

2.0

Was sent here by the hotel we were already staying at (which due to having several building works going on around it, through no fault of their own i add, with pneumatic drills was not the most relaxing place) just wanted to switch off, have a bit of piece and quiet and relax by a pool. Unfortunately the experience at the Burcu Kaya hotel stressed me out further. On arrival I asked the reception staff if myself and husband could stay at the poolside to relax. I explained the situation in our current hotel and just needed some space. Obviously we were prepared to either pay to use the facilities and most definitely would have had drinks/lunch there. Very hostile and rude, just said 'no' only for hotel guests. I did say I was quite surprised to hear this as most hotels I know (30 years of travelling to Turkey in various locations) were always happy to offer this facility especially when it's low season and hotel capacity is low. Was met with the usual shrug of shoulders and repetitive response . All I can say is thank God I wasn't staying there and if you are considering it... don't bother!

Helpful?
S
S121NRtommasop
Verified booking
Couples
Standard Room
Stayed in Sep 12, 2024

"WARNING: do not stay here!"

2.0

Unfortunately, this has been one of the most disappointing experiences I’ve had during a hotel stay. To summarize the issues: 1. **Staff behavior**: The restaurant staff has been extremely rude. When I simply asked for milk for my tea, I was met with hostility, which was both shocking and upsetting. 2. **Food quality**: After serving approximately 300 people, the food quality deteriorates to the point of being inedible. Food very substandard. We would call it the “Pig Slop Stalag 13 Mess Hall” It’s disheartening, and we've had no other dining options nearby. 3. **Breakfast**: Even a simple request for toast with honey, jam, and butter was denied. It feels like basic services and common courtesies are not being met. 4. Rooms were not cleaned properly, long hairs found in bathroom, spiderwebs near bedside table, towels were threadbare, bathroom vanity had a pile of old builders rubble under the sink ( obviously no-one checks under there) Additionally, the hotel’s remote location leaves us isolated from other restaurants or amenities. We are unable to walk anywhere, which only adds to our frustration. This experience has genuinely ruined our holiday, and I wanted to bring these issues to your attention in the hope of addressing them for the well-being of current and future guests. We would recommend staying somewhere more central like Goreme (very nice town with lots happening)

Helpful?
M
musavvarm
Verified booking
Family
Standard Room
Stayed in Apr 18, 2024

"Average"

4.0

Hotel infrastructure good but away from the city. No blame on tour company becoz we selected the hotel. Restaurant staff was not good at all , comparing our experience at other hotels it was not good. They even charged us for water at hotel. Room service just picket the garbage and left , no dusting no moping.

Helpful?
N
norinas119muMU
Verified booking
Family
Standard Room
Stayed in Aug 24, 2023

"Look at first sight"

8.0

Awesome place, especially Cappadocia, hot air ballon, the open air museum with Nigar our first guide and Birk our second guide . Both are so well versed with the history of their country and beyond that they know a lot around the world history , which made our trip very interesting by having very open conversations learning and sharing knowledge. We had the best time in Cappadocia 💕💕

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Aug 23, 2021

"Good"

6.0

Tiny room. Staff and guests not wearing masks. Unfriendly cafeteria workers. The pool (there are 2) was great. Industrial tourism spot...

Helpful?
M
Myrla
Verified booking
Standard Room
Stayed in Aug 10, 2017

"Excellent"

8.0

I would like to thank the hotel for helping make my niece bday a wonderful experience. They blew 18 ballons while we were on a tour. She came to the room surprised. They also helped me order a bday cake and coordinated it to be celebrated at the Turkish dinner show--all in last minute request. The kids loved the pool and the breakfast was good! We will stay agsin nect time.

Helpful?
-
-
Verified booking
Standard Room
Stayed in Sep 8, 2015

"Sehr schönes Hotel"

10.0

Ruhig gelegenes, erholsames Hotel mit schönen Swimmingpool. Hervorragender Ausgangspunkt für Ausflüge. Sehr freundliches Personal

Helpful?
M
Mehmet
Verified booking
Standard Room
Stayed in Jun 14, 2015

"Hiç kimseye tavsiye etmiyorum"

2.0

Büyük bir gurup gelene kadar betbattı

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 28, 2013

"Great experience..."

10.0

It was an authentic but also very clean and well maintained place. Great job with the architecture!

Helpful?