Four Seasons Hotel Alexandria At San Stefano

جميع ما يحتويه المكان من مرفقات وموقع وطاقم عمل

لا شي

فندق راقي ونظيف والموظفين في قمه الاحترام وشكرا اداره الفندق قامو بترقيه غرفتي وبوفيه الإفطار متنوع وكبير بصراحه كل شي عجبني فيه وسوفا اكرر الزياره له مره اخرى وانصح الي يحجز ياخذ الغرف الي على البحر

احلى فندق في الإسكندرية

تعرضت لعملية ابتزاز من مدير الامن المصري واستغل مسؤول سوري بطرق لا تليق بفندق محترم وبراند مثل الفور سيزون

مدير الامن قام بعملية ابتزاز رخيصه ودنيئه

‏every thing

Yes

اقامة جميلة جداً جداً جداً ومميزة جداً جداً جداً

بتأكيد لا شئ

The arrival experience was exceptional. I arrived at the standard check-in time when several guests were also checking in, and what stood out was the proactive approach of the front desk team, the Front Desk Manager in particular, who reassured us, offered welcome drinks, and within minutes opened the concierge desk to process check-ins so guests would not have to queue. This level of communication, teamwork, and guest awareness was genuinely appreciated, especially after a long journey when all I wanted was to get to my room and rest. The service remained consistently excellent throughout the stay. Although I am a returning guest, I was still escorted to the elevators after check-in and given a brief but informative overview of the hotel's facilities along the way. The room was very well maintained, housekeeping was outstanding, and the creative Eid Al Adha welcome dessert was a thoughtful touch. Overall, every aspect of the stay reflected the high standards expected from a Four Seasons property.

My only observations relate to guest convenience facilities. Creating a dedicated prayer room within the hotel would greatly enhance the guest experience. After check out, I was directed to use the prayer room in the adjacent mall, which I did not feel was appropriate for a hotel of this caliber. Similarly, it was surprising that there is no ATM within the hotel itself, requiring guests to visit the mall for basic cash withdrawal services. While neither issue significantly impacted my stay, both a prayer room and an ATM are amenities that many guests would reasonably expect to find within a property of this standard. These are relatively minor observations in what was otherwise an exceptional stay, but addressing them would further enhance guest convenience and comfort.