Larkspur Landing Extended Stay Suites St Louis Riverport

Our stay was absolutely exceptional!! Would definitely stay again in the future!

What we liked: Centralized location had us within 30 minutes of everything we wanted to do in any direction, quick access to the highway, and the fact that it was pet friendly was nice. What we DID NOT LIKE: Their website says it is newly remodeled but it is not, the only part that was newly remodeled that we saw during our stay was the lobby. As soon as you turn the corner to the hallway where the rooms are located, there are scratches and gouged chunks in the walls running the ENTIRE length of the hallway from the house keepers cleaning carts being shoved down the hallway against the walls, the carpet also had stains all over it the length of the hallway. The door to our room was in desperate need of repair, the lock would stick requiring me to literally throw my shoulder into the door to get it to open most of the time, my wife had teouble getting into the room at all without my assistance. In addition to this we had to keep getting our door keys reset at the front desk as they would randomly stop working on several occasions. Our room had stains in the carpet, there was some kind of pinkish purple paint or nail polish smeared on the wall above the couch, the shower had rust stains running down the shower wall and in the base of the tub, we found a roach trapped in the tub, and the lights in the bedroom would not stay on, only flicker constantly. One night fire alarms went off 3 times, no muster points, evacuation plans or guest safety checks.

Kind lady who' waited on me at check-in was super kind and helpful.

The room and furnishings were not really clean. Stains, scuffs, carpet soiled socks. Towels had holes and tears. Dishwasher was full of dishes. Couldn't call front desk--just beep beep beep when trying. Only provided 2 towels and 1 wash cloth. Long hairs in towels and on floor. Fire alarm went off several times over night and the next day. Terrible stay! Would not recommend.

The room I was originally booked into was not cleaned at all bed was made but you could tell it was used. Food and water bottles was left along with dirty dishes.

I really enjoyed the quality of service!

The hotel was beautiful and great price for the room and stay we got. The staff was wonderful and the woman who cooked was exceptional, very kind and made decaf coffee which is something I have to have. Very mindful.

One of the chairs was broken and we couldn't call down to the front desk with the phone. It wouldn't allow us, just had a busy signal.

Clean, quiet