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9.2 / 10 Guest Rating

Santhiya Koh Phangan Resort and Spa

22/7 Moo 5 Bantai, Koh Phangan, Koh Phangan, th

Santhiya Koh Phangan Resort and Spa - main view

About the Property

Luxurious Cliffside Retreat

Panoramic Views and Top-Notch Amenities
Indulge in the stunning sea views and enjoy the large outdoor pool, well-equipped gym, and complimentary Wi-Fi. The elegant rooms with teakwood furnishings and whirlpool bathtubs offer a luxurious stay experience.

Relaxation and Culinary Delights
Unwind at the Ayuravana Spa with rejuvenating treatments or partake in water sports activities. The on-site Chantara Restaurant offers delectable Thai cuisine and a daily breakfast buffet for a delightful dining experience.

Experience luxury and serenity at Santhiya Koh Phangan Resort and Spa - SHA Extra Plus. Book your stay now for an unforgettable island getaway.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Hideaway Pool Villa – Outdoor Shower - Photo 1
Hideaway Pool Villa – Outdoor Shower - Photo 2
Hideaway Pool Villa – Outdoor Shower - Photo 3
Hideaway Pool Villa – Outdoor Shower - Photo 4
Hideaway Pool Villa – Outdoor Shower - Photo 5
Hideaway Pool Villa – Outdoor Shower - Photo 6
1/6

Hideaway Pool Villa – Outdoor Shower

Set in a tropical garden, this spacious villa features a private pool.

115 sqm
Sleeps 2
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Hideaway Pool Villa – Outdoor Shower

Non-refundable
Breakfast Included
20% OFF$263.49

$210.79

Includes taxes & fees
New Hideaway Pool Villa – Outdoor Shower - Photo 1
New Hideaway Pool Villa – Outdoor Shower - Photo 2
New Hideaway Pool Villa – Outdoor Shower - Photo 3
New Hideaway Pool Villa – Outdoor Shower - Photo 4
1/4

New Hideaway Pool Villa – Outdoor Shower

This villa features a pool with a view. This villa is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with garden views, this villa also offers air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

115 m2
Sleeps 2
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Hideaway Pool Villa - Outdoor Shower

Non-refundable
Breakfast Included
20% OFF$265.86

$212.69

Includes taxes & fees
Supreme Deluxe Room with FREE THB 1,000 Net Resort Credit per Night - Photo 1
Supreme Deluxe Room with FREE THB 1,000 Net Resort Credit per Night - Photo 2
Supreme Deluxe Room with FREE THB 1,000 Net Resort Credit per Night - Photo 3
Supreme Deluxe Room with FREE THB 1,000 Net Resort Credit per Night - Photo 4
1/4

Supreme Deluxe Room with FREE THB 1,000 Net Resort Credit per Night

This studio features a fireplace. The spacious studio provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

48 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Supreme Deluxe Room with FREE THB 1,000 Net Resort Credit per Night

Non-refundable
Breakfast Included
20% OFF$172.49

$137.99

Includes taxes & fees
Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night - Photo 1
Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night - Photo 2
Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night - Photo 3
Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night - Photo 4
Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night - Photo 5
Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night - Photo 6
1/6

Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night

Guests will have a special experience as this suite offers a pool with a view and a fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with pool views, this suite also features a mini-bar and a flat-screen TV. The unit has 1 bed.

48 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night

Non-refundable
Breakfast Included
20% OFF$256.68

$205.34

Includes taxes & fees
Pool Suite Garden View with FREE THB 1,000 Net Resort Credit per Night - Photo 1
Pool Suite Garden View with FREE THB 1,000 Net Resort Credit per Night - Photo 2
Pool Suite Garden View with FREE THB 1,000 Net Resort Credit per Night - Photo 3
Pool Suite Garden View with FREE THB 1,000 Net Resort Credit per Night - Photo 4
Pool Suite Garden View with FREE THB 1,000 Net Resort Credit per Night - Photo 5
1/5

Pool Suite Garden View with FREE THB 1,000 Net Resort Credit per Night

This suite features a fireplace. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, a mini-bar, a seating area, a dining area as well as garden views. The unit offers 1 bed.

55 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Pool Suite Garden View With FREE THB 1,000 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$213.88

$171.1

Includes taxes & fees
Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 1
Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 2
Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 3
Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 4
Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 5
Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 6
1/6

Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night

This villa's special features are the pool with a view and the fireplace. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this villa also provides a mini-bar and a flat-screen TV. The unit offers 2 beds.

115 sqm
Sleeps 2
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night

Non-refundable
Breakfast Included
20% OFF$251.49

$201.19

Includes taxes & fees
Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 1
Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 2
Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 3
Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 4
Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night - Photo 5
1/5

Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night

Guests will have a special experience as this villa provides a pool with a view and a fireplace. Featuring a private entrance, this air-conditioned villa is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this villa also offers a mini-bar and a flat-screen TV. The unit offers 2 beds.

115 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Sea View Pool Villa With FREE THB 1,000 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$351.84

$281.47

Includes taxes & fees
Pool Suite Sea View with FREE THB 1,000 Net Resort Credit per Night - Photo 1
Pool Suite Sea View with FREE THB 1,000 Net Resort Credit per Night - Photo 2
Pool Suite Sea View with FREE THB 1,000 Net Resort Credit per Night - Photo 3
Pool Suite Sea View with FREE THB 1,000 Net Resort Credit per Night - Photo 4
1/4

Pool Suite Sea View with FREE THB 1,000 Net Resort Credit per Night

This suite features a fireplace. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, a mini-bar, a seating area, a dining area as well as sea views. The unit has 1 bed.

55 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Pool Suite Sea View With FREE THB 1,000 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$325.88

$260.7

Includes taxes & fees
Supreme Deluxe Room with FREE THB 2,000 Net Resort Credit per Night - Photo 1
Supreme Deluxe Room with FREE THB 2,000 Net Resort Credit per Night - Photo 2
Supreme Deluxe Room with FREE THB 2,000 Net Resort Credit per Night - Photo 3
1/3

Supreme Deluxe Room with FREE THB 2,000 Net Resort Credit per Night

The fireplace is the standout feature of this double room. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room. The unit has 1 bed.

48 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Supreme Deluxe Room With Free THB 2,000 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$169

$135.2

Includes taxes & fees
Supreme Deluxe Pool Access Room with FREE THB 2,000 Net Resort Credit per Night - Photo 1
Supreme Deluxe Pool Access Room with FREE THB 2,000 Net Resort Credit per Night - Photo 2
1/2

Supreme Deluxe Pool Access Room with FREE THB 2,000 Net Resort Credit per Night

This suite's standout features are the pool with a view and fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with pool views, this suite also offers a mini-bar and a flat-screen TV. The unit has 1 bed.

48 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Supreme Deluxe Pool Access Room With Free THB 2,000 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$254.06

$203.25

Includes taxes & fees
Pool Suite Sea View with FREE THB 2,000 Net Resort Credit per Night - Photo 1

Pool Suite Sea View with FREE THB 2,000 Net Resort Credit per Night

This suite offers a fireplace. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, a mini-bar, a seating area, a dining area as well as sea views. The unit offers 1 bed.

55 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Pool Suite Sea View With Free THB 2,000 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$322.58

$258.06

Includes taxes & fees
Hideaway Pool Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 1
Hideaway Pool Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 2
Hideaway Pool Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 3
1/3

Hideaway Pool Villa with FREE THB 2,000 Net Resort Credit per Night

The pool with a view and fireplace are the standout features of this villa. Boasting a private entrance, this air-conditioned villa features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this villa also features a mini-bar and a flat-screen TV. The unit has 2 beds.

115 sqm
Sleeps 2
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Hideaway Pool Villa - Outdoor Shower With Free THB 2,000 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$248.94

$199.15

Includes taxes & fees
Grand Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 1
Grand Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 2
Grand Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 3
Grand Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 4
Grand Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 5
Grand Villa with FREE THB 2,000 Net Resort Credit per Night - Photo 6
1/6

Grand Villa with FREE THB 2,000 Net Resort Credit per Night

Guests will have a special experience as this villa features a fireplace. Featuring a private entrance, this air-conditioned villa is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. Boasting a balcony with garden views, this villa also offers a mini-bar and a flat-screen TV. The unit offers 4 beds.

150 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Grand Villa with Free THB 2,000 Net Resort Credit per Night

Non-refundable
Breakfast Included
20% OFF$400.89

$320.71

Includes taxes & fees
Superior Room with FREE THB 1,500 Net Resort Credit per Night - Photo 1
Superior Room with FREE THB 1,500 Net Resort Credit per Night - Photo 2
Superior Room with FREE THB 1,500 Net Resort Credit per Night - Photo 3
1/3

Superior Room with FREE THB 1,500 Net Resort Credit per Night

This double room features a fireplace. The spacious double room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

38 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Double Deluxe OFFER

Non-refundable
Breakfast Included
20% OFF$178.45

$142.76

Includes taxes & fees
Supreme Deluxe Room with FREE THB 1,500 Net Resort Credit per Night - Photo 1
Supreme Deluxe Room with FREE THB 1,500 Net Resort Credit per Night - Photo 2
Supreme Deluxe Room with FREE THB 1,500 Net Resort Credit per Night - Photo 3
1/3

Supreme Deluxe Room with FREE THB 1,500 Net Resort Credit per Night

Guests will have a special experience as this double room provides a fireplace. The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

48 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Supreme Deluxe Room

Non-refundable
Breakfast Included
20% OFF$170.73

$136.58

Includes taxes & fees
Supreme Deluxe Pool Access Room with FREE THB 1,500 Net Resort Credit per Night - Photo 1
Supreme Deluxe Pool Access Room with FREE THB 1,500 Net Resort Credit per Night - Photo 2
1/2

Supreme Deluxe Pool Access Room with FREE THB 1,500 Net Resort Credit per Night

The pool with a view and fireplace are the standout features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with pool views, this suite also provides a mini-bar and a flat-screen TV. The unit offers 1 bed.

48 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Supreme Deluxe Pool Access Room with Free THB 1,500 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$346.58

$277.26

Includes taxes & fees
Pool Suite Sea View with FREE THB 1,500 Net Resort Credit per Night - Photo 1
Pool Suite Sea View with FREE THB 1,500 Net Resort Credit per Night - Photo 2
Pool Suite Sea View with FREE THB 1,500 Net Resort Credit per Night - Photo 3
Pool Suite Sea View with FREE THB 1,500 Net Resort Credit per Night - Photo 4
1/4

Pool Suite Sea View with FREE THB 1,500 Net Resort Credit per Night

The fireplace is the standout feature of this suite. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, a mini-bar, a seating area, a dining area as well as sea views. The unit has 1 bed.

55 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Pool Suite Sea View with Free THB 1,500 Net Resort Credit Per Night

Non-refundable
Room Only
20% OFF$474.11

$379.29

Includes taxes & fees
Hideaway Pool Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 1
Hideaway Pool Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 2
Hideaway Pool Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 3
1/3

Hideaway Pool Villa with FREE THB 1,500 Net Resort Credit per Night

This villa's special features are the pool with a view and the fireplace. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this villa also features a mini-bar and a flat-screen TV. The unit has 2 beds.

115 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Hideaway Pool Villa with Free THB 1,500 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$334.14

$267.31

Includes taxes & fees
Grand Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 1
Grand Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 2
Grand Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 3
Grand Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 4
Grand Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 5
Grand Villa with FREE THB 1,500 Net Resort Credit per Night - Photo 6
1/6

Grand Villa with FREE THB 1,500 Net Resort Credit per Night

The fireplace is a top feature of this villa. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this villa also features a mini-bar and a flat-screen TV. The unit has 4 beds.

150 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Grand Villa with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$433.21

$346.57

Includes taxes & fees
Pool Suite Garden View with FREE THB 2,000 Net Resort Credit per Night - Photo 1

Pool Suite Garden View with FREE THB 2,000 Net Resort Credit per Night

This suite's standout feature is the fireplace. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV, a mini-bar, a seating area, a dining area as well as garden views. The unit offers 1 bed.

55 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Pool Suite Garden View With Free THB 2,000 Net Resort Credit Per Night

Non-refundable
Breakfast Included
20% OFF$211.71

$169.37

Includes taxes & fees
Supreme Deluxe Pool Access Room (Room Only) - Photo 1
Supreme Deluxe Pool Access Room (Room Only) - Photo 2
Supreme Deluxe Pool Access Room (Room Only) - Photo 3
Supreme Deluxe Pool Access Room (Room Only) - Photo 4
Supreme Deluxe Pool Access Room (Room Only) - Photo 5
1/5

Supreme Deluxe Pool Access Room (Room Only)

1 King Bed533.7-sq-foot individually furnished room, balcony/patio with garden and pool views Relax - Indoor private hot tub and swim-up room accessInternet - Free WiFi Entertainment - 32-inch LCD TV, satellite channels, and DVD playerFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Tile flooring in roomNon-Smoking

49 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Supreme Deluxe Pool Access Room

Non-refundable
Breakfast Included
20% OFF$271.36

$217.09

Includes taxes & fees

Guest Reviews

9.2
Exceptional2907 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the delicious food.

Categories

Cleanliness8.4
Service9.9
Location9.4
Room Quality9.4
Amenities8.9
Value for Money8.4
Food and Beverage9.4
Overall Experience9.4

Select topics to read reviews

H
HodayailIL
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Very Good"

7.0

מקום מהממם

חור באמצע שום מקום

Helpful?
E
Ernesto MungothTH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Magnifique"

10.0

Endroit magnifique , le personnel est très accueillant, souriant ... La villa est magnifique, la literie est confortable , nous avons passé un excellent séjour .

Helpful?
F
FidandeDE
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Für uns ein ganz schlimmes Erlebnis gewesen."

1.0

Wir haben für vier Nächte über 1.000 € bezahlt und können diese Unterkunft leider überhaupt nicht empfehlen. Dies war die mit Abstand größte Enttäuschung unserer gesamten Thailandreise. Besonders unverständlich ist für uns, wie diese Unterkunft bei dem aufgerufenen Preis und den positiven Bewertungen bewertet wird. Die Anlage wirkte in vielen Bereichen ungepflegt. Wir haben beschädigte Wege, heruntergekommene Bereiche, unangenehme Gerüche sowie hygienische Auffälligkeiten festgestellt. Besonders störend war die große Anzahl von Fliegen im Bereich von Lebensmitteln. Auch der Strand war sehr steinig und aus unserer Sicht kaum zum Baden geeignet. Nach unserer Ankunft wurde uns schnell klar, dass die tatsächlichen Gegebenheiten vor Ort nicht den Erwartungen entsprachen, die durch die Fotos, die Beschreibung und den Preis vermittelt wurden. Wir fühlten uns dort nicht wohl und entschieden uns deshalb, den Aufenthalt vorzeitig abzubrechen. Besonders enttäuschend war der Umgang mit unserer Beschwerde. Wir haben zahlreiche Fotos und Nachweise an Booking.com übermittelt. Das Hotel lehnte jedoch jede Form der Erstattung ab. Noch irritierender war die spätere Behauptung des Hotels, man habe uns Leistungen als Ausgleich angeboten. Es wurde auf ein Guthaben beziehungsweise Vorteile verwiesen. Solche Guthaben und Leistungen waren jedoch bereits Bestandteil unserer Buchung und wurden nicht nachträglich als Wiedergutmachung für unsere Beschwerde gewährt. Am meisten enttäuscht hat uns, dass auf die eigentlichen Kritikpunkte überhaupt nicht eingegangen wurde. Statt die von uns dokumentierten Mängel ernsthaft zu prüfen, wurde auf Leistungen verwiesen, die bereits Teil der Buchung waren. Für den gezahlten Preis hätten wir einen deutlich höheren Standard, eine gepflegte Anlage und einen professionelleren Umgang mit berechtigter Kritik erwartet. Rückblickend würden wir dieses Hotel nicht erneut buchen und können es leider auch überhaupt nicht weiterempfehlen.

Helpful?
P
Passenger53789925949
Verified booking
Family
Standard Room
Stayed in Jun 15, 2026

"The most beautiful resort!"

10.0

The most beautiful and relaxing resort. The staff were attentive, friendly and really did make our stay so magical. I couldn’t recommend it more highly!

Helpful?
K
kevhV8830IP
Verified booking
Family
Standard Room
Stayed in Jun 14, 2026

"Outstanding holiday destination"

10.0

We had a great time, excellent food and drink and such friendly staff, the surroundings are the stuff of dreams. Thank you all very much

Helpful?
J
JEAN LOUISfrFR
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Très bien pour se ressourcer une semaine maxi"

8.0

La chambre et les équipements . Le personnel à l’écoute et au petits soins pour le client

La plage limite dangereuse que des rochers dans l’eau gros point noir pas digne d’un hôtel 5 étoiles .

Helpful?
E
erelilIL
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

9.0

Amazing pools, great breakfast and very nice staff

The pools can be a bit cleaner

Helpful?
H
HelenadeDE
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"Bezaubernd & Verzaubernd 🙏"

10.0

Der perfekte Start in unseren ersten Thailand Urlaub. Das Resort ist einmalig und verzaubert einen bei Tag und bei Nacht. Absolut oberes Niveau und diesen spürt man in allem.

Helpful?
L
LoveTravel797855
Verified booking
Couples
Standard Room
Stayed in Jun 11, 2026

"Peaceful & unwinding stay in the (semi) jungle"

10.0

Great hotel, amazing room & views out of this world. Having stayed in Koh Samui prior to this, it was a nice contrast and time to truly unwind - making much use of the resort taxi.

Helpful?
A
AndreaschCH
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Fantastisch!"

10.0

Ruhige Lage, schöne Bucht, alles aus Holz gefertig. Viele schöne Pflanzen. Nähe zum kleinen Dorf zu Fuss via Strand. Beste Massage die wir bisher bekommen haben.

Das einzige was uns ein wenig störte war die schlechte westliche und unpassende Mainstream Musik zum Abendessen.

Helpful?