Country Inn & Suites by Radisson, Grand Rapids East, MI

The staff is super friendly and helpful! Emily and Matt were so kind and accommodating! The entire staff smiles and is really nice to all the guests! Our rooms were super clean and the mattress and pillows were so comfortable! The pool, hot tub and fitness room were super clean and organized! The coffee and breakfast bar were great! We were only 5 minutes from Meijer Gardens so it was the perfect location as well. Very convenient to many attractions! I highly recommend this hotel and the wonderful staff! We will be back!

The location and breakfast option

Have staff better trained on varied of local restaurant options. Staff tried to “sell” us on Gravity (beer pub) next door. Not appropriate option for my 86 year old father. Plus we can get beer and pub fare anywhere. Did own research and had a delicious meal close to hotel at Ginza Sushi & Ramen Bar.

(Elissa reviewing) I loved how clean our room and the hotel in general is. The staff are very nice. The beds and sheets are very comfortable and everything in our room was stocked including towels toilet paper etc. the location is close to my work training location. I loved the tea selection too with available at all times! My husband liked that he could hook up his PlayStation. The fitness center is also clean. Next time we come I'd like to use the pool.

(Elissa reviewing) Apparently people's kids/teens were loud and out of control late at night which my husband heard but thankfully I was so tired of working training that I slept through it. Perhaps the staff should have a policy/consequences for guests who are loud and disturbing those trying to sleep at nighttime. Also the breakfast smelled really good but unfortunately I couldn't eat much if it. The selection wasn't inclusive to those with food allergies/special diets. I have a gluten allergy and aside from eggs and fruit I couldn't eat anything else. So I had to find breakfast elsewhere. Please consider offering gluten free options like waffles for those with food allergies and special diets and have a safe protocol to avoid cross contamination. People like me would REALLY appreciate it so much and would set this hotel apart from others. Other than the noise at night and not being able to eat the breakfast at the hotel which was a bummer everything else was good.