Courtyard by Marriott Suffolk Chesapeake

The location was good and the hotel was quiet

Paid more for a king room with 3 still available on the site just to be put in a double queen. Upon telling the front desk about the mix up they informed me they had no kings available and my only options would be to find another hotel at 4:00 the day of my stay or just accept the downgraded room. Wasn’t worth waiting for a refund and finding a new hotel so we stayed hoping that would be the last of our issues. Set the AC at 74 before leaving for dinner and when we came back the room was 68 and the air was still blasting. Tried to take a shower just to realize the drain plug did not stay up at all and I had to manually hold it open to drain and keep the bathtub from filling. The bathroom itself was pretty clean but the shower is in desperate need of repairs or updates. Im amazed this place has so many good reviews its not only the most expensive but also most disappointing hotel stay ive had in a long time.

Although I selected breakfast when I booked the room, I did not eat breakfast there, due to the commitment that I had.

Just the restaurants and stores in the aera

My first room smelled of cat piss. They acted like they could not tell. My next room under the bed was horrible dirty with large dust balls. Upon checking out the next morning witnessed a man sneaking out of the side door with a cat. Hence the cat piss smell in the first room. Been here before was great. This visit was horrible.

Pool, exercise room

I highly recommend.

N/A

The hotel was nice and clean

When I checked in I told the front desk lady that my sister was on her way and would there be a problem for her to check in and she said no, That she would add her to the room, and give her a key when she arrived. A hour later I get a call from the front desk lady asking me to come to the desk to swipe my card again and I was in another city at the time in the middle of dinner and said I couldn't come at this time and she said as long as I could come before 10pm because that was when her shift ended. I said I could give it to her over the phone she said she couldn't do that it had to be swiped. Next I get a call from my sister stating that she couldn't check-in and the lady said that I would have to come to property in order to check her in. I had to end my engagement and travel 40 minutes back to hotel to swipe my card and get 2 new sets of cards to get into my room. A totally ruined evening and experience.

It was clean!

No continental breakfast and the pool was smaller than I thought! Overall, a very nice place!